Carmen Daloo

- Assisted in preparing individual and business tax returns, ensuring accuracy and compliance with regulations.

- Maintained financial records, including ledgers, invoices, and receipts.

- Supported payroll processing, bank reconciliations, and financial reports.

- Provided client support with documentation and tax-related inquiries.

- Utilized Excel for data entry and reporting.

- Contributed to month-end and year-end closings.

- Handled sensitive financial information with confidentiality.

• Provided support to students with disabilities, enhancing their learning experiences.
• Fostered inclusive learning environment for special needs students. Collaborated with teachers to implement individualised education plans, enhancing student engagement and progress.
• Meticulously documented student behaviours and progress. Assisted in developing tailored learning strategies, resulting in improved academic performance for diverse learners.
• Introduced creative teaching aids to support varied learning styles. Adapted classroom materials for accessibility, promoting inclusive education and student independence.
• Partnered with multidisciplinary team to address complex student needs. Facilitated effective communication between educators, parents, and specialists for holistic student support.
• Implemented behaviour management techniques, reducing classroom disruptions. Supported students in achieving personal and academic goals, fostering a positive learning atmosphere.

• Monitored and implemented security measures to prevent loss.
• Implemented robust loss prevention strategies, reducing shrinkage, and safeguarding assets. Conducted thorough investigations, enhanced security protocols, and minimized financial losses.
• Analyzed theft patterns and security vulnerabilities, implementing data-driven solutions. Utilized surveillance technology to identify and address potential threats proactively.
• Achieved a substantial reduction in inventory shrinkage through strategic loss prevention initiatives. Improved operational efficiency by streamlining security procedures.
• Meticulously documented incidents and maintained accurate records for legal proceedings. Conducted regular audits to ensure compliance with company policies and legal standards.
• Partnered with law enforcement to report theft incidents. Coordinated with store management to implement effective loss-prevention strategies.

• Provided customer service and managed transactions efficiently.
• Managed cash transactions and provided exceptional customer service in the Health and Beauty department, enhancing product knowledge and boosting sales.
• Maintained accurate inventory records and organized product displays, ensuring optimal stock levels and an attractive shopping environment.
• Assisted customers with product selections, offering personalized recommendations and resolving queries to improve shopping experiences.
• Implemented cross-selling techniques, contributing to increased average transaction value and department revenue growth.
• Participated in team training sessions, sharing best practices and supporting colleagues to elevate overall department performance.

• Served customers in a fast-paced restaurant environment
• Greeted and served customers with food and service.
• Ensured a clean and organized restaurant environment.
• Delivered exceptional customer service, enhancing dining experiences. Efficiently managed orders, ensuring accuracy, and timely delivery to boost customer satisfaction.
• Streamlined order processing, reducing wait times, and improving throughput. Consistently met sales targets while maintaining high-quality standards.
• Fostered a positive team environment, contributing to improved staff morale, and productivity. Assisted in training new team members and enhancing overall service quality.
• Maintained meticulous food safety standards, ensuring compliance with health regulations. Implemented effective inventory management, minimizing waste, and costs.