Carmen Darrough
Horn Lake
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
6
6
years of professional experience
Work History
Administrative Clerk
Department of Human Services
Memphis
06.2025 - Current
- Assisted in data entry and maintained database integrity for record-keeping.
- Communicated with vendors and clients to resolve administrative issues promptly.
- Monitored logs and work records to track and manage reports, inventory and supplies.
Quality Manager/ Office Administration
Globe Life, Liberty National
Memphis
01.2020 - 01.2025
- Detail-oriented and organized Office Administrator with 5 years of experience supporting executives, managing daily office operations, and ensuring smooth administrative workflow.
- Proficient in scheduling, document management, and communication across departments. Adept at using Microsoft Office Suite and office management software to streamline tasks and improve productivity. Recognized for excellent interpersonal skills, multitasking abilities, and strong work ethic.
- Experienced Administration Clerk with 4+ years of experience in providing administrative resource and clerical support. Skilled in data entry, document preparation, and customer service. Proven ability to manage multiple tasks and prioritize effectively. Highly organized Administration Clerk with extensive experience in managing daily operations and ensuring accuracy in data entry.
- Possesses excellent communication and problem-solving skills.
- Assisted in organizing and maintaining accurate patient records, ensuring compliance with [Regulatory Standard].
- Handled various administrative tasks such as data entry, managing incoming calls, and responding to emails effectively.
- Collaborated with multidisciplinary teams to improve communication and workflow across departments.
- Answered and directed phone calls and emails, responding to inquiries or forwarding them to the appropriate staff member when necessary.
- Increased office efficiency by 25% by implementing new filing and record-keeping systems, resulting in quicker access to information and decreased duplication of effort.
- Jan 2020 - Mar 2025
- Globe Life, Liberty National Insurance
- Memphis, TN
Education
Some College (No Degree) -
University of Phoenix
Memphis, TNSome College (No Degree) -
University of Arkansas At Pine Bluff
ARSkills
- Billings Balancing
- Document management
- Insurance Liaison
- Mail Processing
- Database
- Appointments Scheduling
- Employee Relations
- Claims Handling
- Data Entry
- Office Administration
- Records Maintenance
Awards
Spirit Award
Timeline
Administrative Clerk
Department of Human Services
06.2025 - Current
Quality Manager/ Office Administration
Globe Life, Liberty National
01.2020 - 01.2025
Some College (No Degree) -
University of Phoenix
Some College (No Degree) -
University of Arkansas At Pine Bluff
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