Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Languages
Timeline
Generic

Carmen DaSilva

Middletown,NY

Summary

Dynamic Human Resources Coordinator at PepsiCo/Frito-Lay with expertise in onboarding coordination and employee training. Proven track record in enhancing employee relations and maintaining confidentiality. Skilled in benefits administration and compliance, fostering a positive workplace culture through effective communication and problem-solving. Committed to empowering employees and streamlining HR processes for optimal efficiency.

Overview

14
14
years of professional experience

Work History

Human Resources Coordinator

PepsiCo/Frito-Lay
03.2019 - Current
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
  • Coordinated and administered employee health insurance and retirement plans.

HR Assistant/ Training Coordinator

BFY Brands
03.2016 - Current
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Organized new employee orientation schedules for new hires.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.

Scheduling Representative

21st Century Cosmetic Dental
01.2011 - 07.2014
  • Developed a system for tracking employee availability, ensuring the accurate assignment of shifts and minimizing last-minute adjustments.
  • Conducted regular audits of scheduling practices to identify areas for improvement and implement corrective measures as needed.
  • Adapted quickly to unexpected changes in staffing or workload levels, ensuring minimal disruption to daily operations.
  • Organized special events or meetings within the organization by coordinating logistics such as room assignments, equipment setup, and attendee registration.
  • Acted as a liaison between management and staff regarding scheduling issues, effectively resolving concerns and maintaining positive relationships.
  • Provided exceptional customer service while addressing inquiries related to appointments, rescheduling requests, or general information on services offered.
  • Managed high-volume scheduling demands by prioritizing tasks according to urgency and resource availability.
  • Enhanced appointment scheduling efficiency by streamlining processes and utilizing advanced scheduling software.

Education

Associates - Business

Umass
Amherst

H.S -

Crystal Lake HS
Pompano Beach, FL

Skills

  • Employee training
  • Problem solving
  • Office organization
  • Team building
  • Maintains confidentiality
  • Employee relations
  • HR policies compliance
  • Confidential document control
  • Compliance
  • People-oriented
  • Orientation preparation
  • Problem-solving

Affiliations

Chambers of Commerce

Additional Information

Direct report to our on-site security team

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Human Resources Coordinator

PepsiCo/Frito-Lay
03.2019 - Current

HR Assistant/ Training Coordinator

BFY Brands
03.2016 - Current

Scheduling Representative

21st Century Cosmetic Dental
01.2011 - 07.2014

Associates - Business

Umass

H.S -

Crystal Lake HS

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Carmen DaSilva