Carmen Dowdell
Mobile,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Unit Secretary
USA Health University Hospital
Mobile, AL
01.2023 - Current
- Greeted visitors and patients in a courteous and friendly manner.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Prepared documents for signature by physicians or other authorized personnel.
- Processed physician orders ensuring accuracy of documentation prior to submission for approval.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Assisted with admitting processes including completing forms, obtaining signatures and verifying insurance coverage.
Certified Nursing Assistant
Infirmary Health Systems
Mobile, AL
01.2019 - 04.2022
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Collected specimens for testing purposes upon request from physicians or nurses.
Phlebotomist
Providence Hospital and Medical Center
Mobile, AL
05.2020 - 10.2021
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Provided assistance to clinical staff during patient visits.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
- Documented patient information into electronic medical records system.
- Monitored inventory levels of supplies used in phlebotomy services.
- Ensured compliance with federal regulations governing laboratory procedures.
- Followed all safety protocols when handling hazardous materials.
- Calibrated equipment according to manufacturer specifications.
Certified Nursing Assistant
Ashland Place Health and Rehabilitation, LLC
Mobile, AL
08.2019 - 10.2020
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Education
Associate of Applied Science -
Bishop State Community College
Mobile, AL05-2024
High School Diploma -
C.F Vigor High School
Prichard, AL05-2019
Skills
- Medical billing protocol
- Lab test protocols
- Incoming Call Management
- Nursing unit operations
- Patient data confidentiality
- Patient database management
- Patient chart maintenance
- Document Management
Certification
- Certified Phlebotomist
- Certified Nursing Assistant
- Medication Assistants, Certified (MACs)
- License Adjuster: Texas & Alabama All Lines Adjuster( Auto, Health, Property ect )
Timeline
Unit Secretary
USA Health University Hospital
01.2023 - Current
Phlebotomist
Providence Hospital and Medical Center
05.2020 - 10.2021
Certified Nursing Assistant
Ashland Place Health and Rehabilitation, LLC
08.2019 - 10.2020
Certified Nursing Assistant
Infirmary Health Systems
01.2019 - 04.2022
Associate of Applied Science -
Bishop State Community College
High School Diploma -
C.F Vigor High School
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