Carmen Duque
San Antonio,TX
Summary
Proven track record in enhancing customer engagement and brand awareness, notably at CDS Inside Costco. Skilled in client relationship building and problem-solving, consistently driving positive outcomes. Excelled in creating safe, appealing environments and boosting sales through strategic market research. Mastery in performance tracking and customer service, balancing meticulous attention to detail with exceptional interpersonal skills.
Overview
24
24
years of professional experience
Work History
CDS Club Demonstration Service
CDS Inside Costco
01.2022 - 04.2023
- Generated brand awareness and positive product impressions to increase sales.
- Conducted market research to identify customer needs and preferences.
- Provided exceptional customer service, addressing inquiries and resolving potential issues during demonstrations.
- Maintained immaculate presentation areas for demos, ensuring all necessary equipment was clean, functional, and visually appealing at all times.
Bakery
Walmart
11.2019 - 11.2021
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Cashier and Flooring
Once Upon A Child
05.2017 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Child Caregiver
Manor Baptist Church
02.2009 - 01.2017
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
Child Caregiver
Register Child Caregiver At Home
06.1999 - 05.2008
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Education
GED -
Thomas Jefferson High School
San Antonio, TX06.1984
Skills
- Client Relationship Building
- Customer Engagement
- Brand Awareness
- Performance Tracking
- Problem-Solving
Gardening
Passionate about exploring new plants and practicing new techniques to improve my garden.
Languages
Spanish
Professional Working
Timeline
CDS Club Demonstration Service
CDS Inside Costco
01.2022 - 04.2023
Bakery
Walmart
11.2019 - 11.2021
Cashier and Flooring
Once Upon A Child
05.2017 - 09.2019
Child Caregiver
Manor Baptist Church
02.2009 - 01.2017
Child Caregiver
Register Child Caregiver At Home
06.1999 - 05.2008
GED -
Thomas Jefferson High School
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