Carmen E. Bendickson
Madison,WI
Summary
To obtain a challenging and secure position in a strong company with possible advancement opportunities.
I am very organized and multi task oriented with a strong understanding of standards and deadlines. I enjoy a wide variety of duties and can do anything I set my mind to.
Overview
30
30
years of professional experience
Work History
Line Cook/Shift Supervisor
Red Robin Gourmet Burgers, Madison East
12.2021 - Current
- I make food per order, following given recipes with modifications as ordered. I plate the food per pictures. I run fryers, apps, salads, deserts, pizzas, and kids entries, as well as seasonal entries. I’m cross trained in every area of this kitchen as well. I clean, maintaining steritech standards. I have the knowledge and experience to pass kitchen inspections. I handle heavy volume services and am known to anchor the kitchen, as I maintain calm and help my teammates not feel overwhelmed.
- Shift supervisor, I am responsible for scheduling team members into the best positions for a successful shift. I jump in wherever I am needed to support my team. I am responsible for accepting, organizing and sending catering orders. I handle cash drawers and safe counts. I deal with customer complaints and recovery with efficiency. I do line checks and regular checks on food temperature and log all the information. I log all of the numbers when I open and close, and organize all of the checkouts and paperwork, filing accordingly. I also conduct interviews and conduct training in most areas.
Dishwasher/Prep/Line Cook
Freehouse Pub, Middleton, WI
07.2015 - 03.2020
- I maintained cleanliness and sanitary conditions. I kept pace and got ahead in dishwashing, leaving time to clean or do food prep. I run multiple stations depending on need, these are: Fry station, salad station, expo station, as well as working a swing position. I ready plates with condiments, and work with the team to prepare food per order. I prep food, both by recipe and verbal instruction. I can work with a variety of kitchen tools, and can cook pretty much anything I attempt.
- Cooking has been a steady part of my daily life for over 30 years, including holiday meals and desserts.
Caretaker
In Home Personal Caretaker
05.2014 - 07.2014
- I came to the home of an elderly woman with early Alzheimer’s, and took care of her home, her being, and her cat. I prepared her meals, did her laundry, cleaned her home, and distributed her medicines. I also took care of her cat and took her to grocery shop.
- My shifts were long, so us caretakers would stay in her guest room, to monitor her for her safety. At times, I would have to steady her mind, help her locate lost objects, or just be a companion.
Server
TA Restaurant
02.2013 - 11.2013
- I was a server at this restaurant. I provided excellent customer services I took orders, entered orders, and served them to customers. I maintained
Sandwich Artist
Subway TA
06.2011 - 05.2012
- I prepared food per order and modifications. I maintained a clean workspace and made sure our pans of food were in date and fresh. I prepped per recipe and ensured bread and cookies were baked in a timely fashion. I also ran the register, ringing orders in correctly and providing the correct change.
- We also were responsible for making sure our cash counted out correctly at the end of shift.
Foreign Claims Processor
Wisconsin Physicians Service, Madison, WI
12.2001 - 07.2004
- I entered and processed medical claims for members of the military both active duty and retired, as well as beneficiaries. I maintained excellent accuracy and efficiency levels, through audits each day. I was also responsible for researching and resolving issues with the claims as they arrive, as we were also our own resolutions department.
- I had access to DEERS (Defense Enrollment Eligibility Reporting System) to research eligibility through the military database. The majority of the claims that came into our department were primarily for claims from the United States and Puerto Rico. Our security was quite strict, with the information we have access to. I have been HIPPA trained in what information can and cannot be shared under Federal Law, and greatly respect those measures.
Policy Assembly
Capital Indemnity, Madison, WI
08.2001 - 11.2001
- I assembled insurance policies for businesses of a wide variety. I researched the individual policies and added the necessary paperwork to the general policies to be sure the client had all of the information needed.
Default Aversion Agent
Great Lakes Higher Education, Madison, WI
06.2001 - 08.2001
- I assisted borrowers in avoiding a student loan default by offering them any options available. I documented each call with the proper software.
- Maintained good phone standards while providing excellent borrower assistance.
Animal Care staff
Dane County Humane Society, Madison, WI
05.2001 - 06.2001
- I was responsible for cleaning kennel runs, daily checks, walking and feeding the dogs and documenting any changes in a dog behavior or appearance.
- We as a team worked at keeping up with daily dishes and laundry details.
Sales Associate
Mounds Pet Food Warehouse, Middleton, WI
10.2000 - 05.2001
- Customer service was the most important part of this position. I was responsible for ordering for and maintaining the small animal department. I handled special orders, cashiering, inventory, fish tank maintenance and propane tanks.
- I used my animal handling and product knowledge each day while helping customers with products new to them.
Prepper/Lead
Pleasant Company, Middleton, WI
11.1995 - 08.2000
- I began in the production department where I worked on teams to assemble raw product into finished goods ready for picking. As teams we frequently surpassed both speed and quality standards as set by the company. I worked in several departments as needed learning a variety of skills such as inspection, order picking, packing, special handling, and doll assembly.
- During my position as a Lead I began labor tracking using the Oracle program. I used the Somerset program to search for and recover inventory. I was responsible for several daily duties including: training teams in new projects, attendance, communicating router needs to the teams, communicating with buyers and planners, meeting deadlines and quality standards. I had a great working relationship with all necessary departments and supervisors. I was on the Activities Committee for two years as well. In this, we planned holiday and monthly contests, picnics and games for the entire production department. The committee was formed to boost morale at the workplace, and we were quite successful in this endeavor.
Education
High School - undefined
Verona Area High School
01.1994
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Professional attitude
- Customer service
- Reliable and trustworthy
- Active listener
- Food preparation
- Problem-solving
- Food safety knowledge
- Team coordination
- Food safety
- Cleanliness standards
- Kitchen sanitization
- Knife skills
- Kitchen station setup
- Kitchen sanitation
- Following cooking methods
- Deep fryer operation
- Kitchen organization
- Quality control
- Kitchen operations
- Line management
- Grilling techniques
- Ingredient preparation
- Workload management
- Food safety standards
- Server communication
- Meat cutting
- Frying techniques
- Food presentation
- Food allergen safety
- Inventory management
- Food plating
- Prepared foods plating
- Food storage
- Portion control
- Food storage procedures
- Equipment maintenance
- Stock rotation
- Crew training
- Menu item memorization
- Portioning
- Back of house operations
- Kitchen equipment management
- Ingredients measuring
- Allergen awareness
- Line station oversight
- Food rotation
- Portion management
- Recipe adherence
- Ingredient inspection
- Plating techniques
- Recipe adaptation
- Food presentation talent
- Ingredient stocking
- Sauce making
- Entree preparation
- Appetizer preparation
- Food spoilage prevention
- Garnishing
- Supply management
- Sauce preparation
- Head chef collaboration
- Stock making
- Team collaboration
- Order accuracy
- Contamination control
- Special dietary requirements
- Cutting and slicing techniques
- Foodservice sanitation
- Effective prioritization
- Recipe customization
- Punctual and honest
- Prep work
- Quality assurance and control
- Grill operation
- Workstation cleanliness
- Collaboration and teamwork
- Food preparing, plating, and presentation
- Safe food handling
- Food handling
- Sanitization
- Frying
Timeline
Line Cook/Shift Supervisor
Red Robin Gourmet Burgers, Madison East
12.2021 - Current
Dishwasher/Prep/Line Cook
Freehouse Pub, Middleton, WI
07.2015 - 03.2020
Caretaker
In Home Personal Caretaker
05.2014 - 07.2014
Server
TA Restaurant
02.2013 - 11.2013
Sandwich Artist
Subway TA
06.2011 - 05.2012
Foreign Claims Processor
Wisconsin Physicians Service, Madison, WI
12.2001 - 07.2004
Policy Assembly
Capital Indemnity, Madison, WI
08.2001 - 11.2001
Default Aversion Agent
Great Lakes Higher Education, Madison, WI
06.2001 - 08.2001
Animal Care staff
Dane County Humane Society, Madison, WI
05.2001 - 06.2001
Sales Associate
Mounds Pet Food Warehouse, Middleton, WI
10.2000 - 05.2001
Prepper/Lead
Pleasant Company, Middleton, WI
11.1995 - 08.2000
High School - undefined
Verona Area High School