Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carmen Fernandez

Newark

Summary

Experienced in customer service with a focus on maintaining high standards of cleanliness and safety. Responsibilities included adhering to company policies while addressing customer inquiries, compiling reports on customer satisfaction, and managing waste disposal effectively. Demonstrated ability to handle product questions and sales inquiries while ensuring compliance with safety protocols during chemical mixing and cleaning processes. Proven track record of fostering positive interactions with customers through attentive service and thorough follow-up.

Overview

12
12
years of professional experience
2026
2026
years of post-secondary education

Work History

Airway Cleaners

Cleaners In Action
Newark
04.2025 - Current
  • Swept sidewalks and driveways of debris.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Emptied wastebaskets and replaced liners. Deep cleaning of aircraft with good performance and positive goodwill and good attitude

Customer Service Sales Representative

Naty Beauty salón
Newark
02.2013 - Current
  • Adhered to company policies when dealing with customers.
  • Compiled reports on overall customer satisfaction.
  • Answered incoming customer calls regarding product questions, sales inquiries, and complaints.

Education

Técnica Nail Acrílic And Beauty Salón
05.1997 - 06.2025

Luis José Antonio
República Dominicana , —

Some College (No Degree) - Business Administration

Padre Castellano O&m Dominicana
Republica Dominicana, —

Skills

  • Chemical mixing
  • Deep cleaning
  • Waste management
  • Safety protocols

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Airway Cleaners

Cleaners In Action
04.2025 - Current

Customer Service Sales Representative

Naty Beauty salón
02.2013 - Current

Técnica Nail Acrílic And Beauty Salón
05.1997 - 06.2025

Luis José Antonio

Some College (No Degree) - Business Administration

Padre Castellano O&m Dominicana
Carmen Fernandez