Carmen Foster
Clermont,FL
Summary
Highly efficient with exceptional organizational skills and process development expertise. Adept in computer software system, including eVero technology, Microsoft 11, Google 11,
Overview
36
36
years of professional experience
1
1
Certification
Work History
Senior FI Coord
MNY
07.2017 - Current
- Provide Supervision and training of MNY FI Coordinators
- Interview prospective FI Coordinators.
- Review approx. 80 Budgets, Life plans, Staff Action Plans, Safeguards, PCP plans, review and approve participants invoices for approval.
- Facilitate approved budget, launch meetings, provide instructions for reimbursement of funds
- Participate in Individuals Life Plan meetings.
- Train MNY FI Coordinators. staff on OPWDD regulations, ADM, maintain records for compliance, oversee and review budgets for submission, efficient in use of eVero technology,
- Team review of Self Hire Staff Incident reporting
- Trained and Certified Housing Navigator
- Active Member of OPWDD Developmental Disabilities Advisory Council (DDAC)
- Member of LIFI Leadership Sub-Committee
Agency Self Direction Broker
Life's WORC
04.2016 - 07.2017
- Promoted to develop Agency Broker Department
- Participated in creating marketing strategies to grow department to include 44 cases in 1 year
- Develop individual Community Habilitation and Person Centered Plan
- Develop and monitor individual Self-Directed Budget.
- Facilitated Budget Launch meetings
- Develop systems to maintain budgets accuracy
- Develop good reputation with families, DDRO's Liaisons and other FI agencies
Medicaid Service Coordinator
Life's WORC
04.2015 - 04.2016
- Provide comprehensive ongoing service coordination for individuals with disabilities caseload of 45 participants
- Employer selected to Participate in one year Professional Development Training Program and CQL training.
- Demonstrated excellent problem-solving skills in addressing complex issues, resulting in timely resolution and increased satisfaction on my caseload
- Maintained accurate documentation and records management, ensuring compliance with State regulations and guidelines.
- Facilitated effective communication between families, and service providers, ensuring seamless coordination of care.
Residential Counselor
Federation of Organization
11.2014 - 04.2015
- Provide advocacy and referral for 13 participants and their families
- Support individuals with Activity of Daily Living skills
- Developed strong rapport with participants through empathetic listening and compassionate communication strategies.
- Organized weekly house meetings that facilitated open communication between staff members and encouraged constructive feedback from all parties involved.
Mental Health Counselor, Intern
North Shore Long Island Jewish Hospital
01.2012 - 01.2013
- Facilitated group counseling for unit of 30 individuals
- Conduct intake interviews and discharge planning of client.
- Provide advocacy and support for in-patients
- Documented patience progress thoroughly, maintaining accurate records and ensuring confidentiality in accordance with HIPAA regulations.
Mail Handler
United States Postal Service
11.1988 - 08.2012
- Served as group leader and Safety Captain of assigned work area.
- Provided training to new staff/employees on work duties
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
Education
Master of Science - Mental Health Counseling
St. John's University
Queens, NY05.2013
Bachelor of Arts - Psychology
Long Island University
CW Post LIU05.2009
Skills
- Efficient with Time Management
- Provide training and launch SD Budgets
- Self Motivated
- Teamwork and Collaboration
- Develop trainings for Support Brokers
- Efficient with Problem-Solving
- Multi-tasking Ability
Certification
- Trained and Certified OPWDD Housing Navigator
- Lean Six Sigma White Belt
- Self Direction Support Broker Certification
Timeline
Senior FI Coord
MNY
07.2017 - Current
Agency Self Direction Broker
Life's WORC
04.2016 - 07.2017
Medicaid Service Coordinator
Life's WORC
04.2015 - 04.2016
Residential Counselor
Federation of Organization
11.2014 - 04.2015
Mental Health Counselor, Intern
North Shore Long Island Jewish Hospital
01.2012 - 01.2013
Mail Handler
United States Postal Service
11.1988 - 08.2012
Master of Science - Mental Health Counseling
St. John's University
Bachelor of Arts - Psychology
Long Island University
Similar Profiles
Zongxi LiZongxi Li
Junior Accountant at MNY Group Chartered AccountantsJunior Accountant at MNY Group Chartered Accountants
Toma WANGToma WANG
Business Consultant（PT） at MNY Group Chartered AccountantsBusiness Consultant（PT） at MNY Group Chartered Accountants
Marina YuMarina Yu
Accountant at MNY Group Chartered AccountantAccountant at MNY Group Chartered Accountant
Lucas SchlusselLucas Schlussel
Attractions Coordinator at Walt Disney World ResortAttractions Coordinator at Walt Disney World Resort
Cora ChapmanCora Chapman
Shift Leader at Big River Brewery Disney WorldShift Leader at Big River Brewery Disney World