Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
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Carmen Freeze

Wilmington,NC

Summary

Sales associate with proven success at Harrison's USA, specializing in customer service and conflict resolution. Enhanced team collaboration and maintained high attention to detail, ensuring customer satisfaction through efficient transaction processing. Dependable and hard-working, excelling in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Sales Associate/Floor Associate

Harrison's USA
Mooresville, North Carolina
01.2024 - Current
  • Processed transactions efficiently using point-of-sale systems and cash handling procedures.
  • Collaborated with team members to achieve sales goals and improve customer service.
  • Conducted inventory checks to ensure stock levels met customer demand consistently.
  • Resolved customer complaints promptly, ensuring a positive shopping experience for all.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Front-End Cashier

Food Lion
Mooresville, North Carolina
01.2023 - 01.2024
  • Company Overview: Grocery Store
  • Provide Customer Service to Each Customer
  • Grocery Store
  • Contact: Food Lion Front Desk 704-799-6522
  • Operated cash register efficiently during peak hours.
  • Processed transactions accurately and swiftly for customer satisfaction.

Education

Bachelor of Arts - Criminal Justice

University of North Carolina At Wilmington
Wilmington, NC
05-2028

High School Diploma -

West Rowan High School
Salisbury, NC
05-2024

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Attention to detail
  • Compassionate
  • Dependable
  • Honest
  • Hard-Working
  • Detailed

Hobbies and Interests

  • Animals
  • True Crime
  • Music
  • Clothing
  • Outdoors

References

References available upon request.

Timeline

Sales Associate/Floor Associate

Harrison's USA
01.2024 - Current

Front-End Cashier

Food Lion
01.2023 - 01.2024

Bachelor of Arts - Criminal Justice

University of North Carolina At Wilmington

High School Diploma -

West Rowan High School