Carmen Georges
Summary
Highly trained payroll professional with experience processing transactions, identifying problems, performing detailed analysis and finding solutions. In-depth knowledge of banking procedures as Payroll Administrator. Proven skills in benefits administration, employee relations and application coordination. Knowledgeable about program changes, enrollment periods and contract negotiation.
Overview
9
9
years of professional experience
Work History
Human Resources Coordinator/Accounts Payable Specialist
Apple Rehab Cromwell
Cromwell, CT
07.2021 - Current
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
- Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
- Addressed and resolved general payroll-related inquires.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Documented and processed all garnishments for bankruptcies, student loans and child support orders.
- Verified on-time submission of payroll taxes and within constraints of Internal Revenue Service.
- Delivered targeted advise on issues such as applicable employment regulations, compensation strategies and internal systems to help companies update antiquated or ineffective approaches.
- Maintained excellent attendance record, consistently arriving to work on time.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
- Implemented improvements in manual and electronic billing procedures.
- Maintain FMLA tracker
Human Resources Manager
Middlesex Health Care Center
Middletown, CT
07.2019 - 08.2021
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Motivated employees through special events and incentive programs.
- Processed employee claims involving performance issues and harassment.
- Liaised between multiple business divisions to improve communications.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Collaborated with cross-functional departments to create, manage and maintain ADP WF now and Benefits focus reporting.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Coordinated technical training and personal development classes for staff members.
- Reached out to qualified referral candidates to obtain applications.
- Submitted reports on payroll activities.
- Processed payroll garnishments such as tax liens and child support.
- Updated employee files with new details such as changes in address or salary levels.
- Exceeded goals through effective task prioritization and great work ethic.
Human Resources/Payroll & Benefits
Cheshire Regional Rehab Center
Cheshire, CT
09.2018 - 09.2019
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities
- Implemented tracking database for employee professional development and licensure renewal credits
- Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data
- Orchestrated and deployed unprecedented online employee timekeeping program to improve measurements of overtime and employee work hours.
- Monitored and handled all employee claims, including performance-based and harassment incidents
- Facilitated year-end reviews and team strength presentations with human resources partners
- Sent notices to employees and subcontractors regarding expiring documentation.
- Supported human resources staff with new hire orientations and monthly departmental meetings
- Completed employee employment verifications and unemployment paperwork in a timely manner
- Coordinated and conducted new hire pre-interviews
- Researched all payroll, COBRA, disability and FMLA issues
- Reviewed benefits paperwork for accuracy and completeness
- Calculated deductions and disability payments
- Oversaw bi-weekly payroll processing
- Resolved under staffing issues, disputes, employee terminations and disciplinary procedures
- Processed benefits, medical, vision, pension, 401K, sick, vacation and W-9 and I-9 forms to assist new hires
- Altered employee tax status along with information regarding withholding
- Updated employee files with new details such as changes in address or salary levels
- Maintained current understanding of state and federal policies such as EEO and ADA.
Payroll & Benefits Administrator
Gateway Terminal
New Haven, CT
10.2017 - 10.2018
- Managed payroll for organization of 210 personnel
- Supported payroll supervisor in all departmental payroll operations by assisting with new hire approvals, contract changes, termination actions, verification of employment, updating accruals and entering termination dates
- Maintained consistent knowledge of multi-state and local tax regulations
- Documented and processed all garnishment for bankruptcies, student loans and child support orders
- Pulled internal reports as requested (salaries, bonuses, hours worked)
- Managed time entry batch for system-wide leave entered and changes, imported data for correct salary rate and over 10 monthly LWOP
- Processed voids and reissues, created non-sufficient funds (NSF) list for Human Resources and made salary changes in payroll and monthly leave accruals
- Created and managed spreadsheets for FMLA leave calculations
- Reconciled all payroll liabilities to general ledger and prepared monthly payroll accrual entries
- Administered company's retirement plan
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
- Used mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems
- Reconciled all types of bank accounts with updated information
- Maintained consistent knowledge of multi-state and local tax regulations
Payroll Specialist
Alliance Limousines And Transportation
Stamford, CT
07.2016 - 07.2017
- Disbursed petty cash by recording entries and verifying documentation
- Calculated payroll deductions by accurately using paychex and processed payroll to meet preset requirements.
- Organized budget documentation and tracked expenses to maintain tight business controls
- Generated and submitted invoices based upon established financial schedules
- Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals
- Coordinated bi-weekly payroll for up to 20 personnel
- Performed calculations in payroll categories such as overtime, vacation and sick hours
- Generated checks and stubs for direct deposits
Dispatcher Office Assistant
TOMRA
Shelton, CT
07.2014 - 07.2017
- Updated vehicle logs, cargo records and billing statements with accuracy and efficiency.
- Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
- Worked closely with customers to effectively resolve issues and complaints.
- Implemented technicians' notes into computer system during and after each service call.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Closely monitored dispatch board to triage and prioritize over 250 daily calls.
- Kept detailed track of all available field personnel and all in-progress and completed calls.
- Trained new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by 92%.
- Sent out service technician to assist multiple hourly callers based on locations, needs and worker availability.
- Monitored outstanding invoices and performed collections duties.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
Education
Certificate - CPP
Ashworth College
Norcross, GA03.2025
Associate of Science - Accounting Technology And Bookkeeping
NVCC
Waterbury, CT06.2016
Certificate - Medical Administrative Assistant
Stone Academy -Waterbury, CT, US
Waterbury, CT04.2015
Skills
- Resolving Discrepancies
- Bill Payment and Recordkeeping
- ADP Workforce Now
- Document Coding and Classification
- Vacation and Sick Leave Tracking
- Check Processing
- Payroll Computation
- Payroll and Benefits Administration
Timeline
Human Resources Coordinator/Accounts Payable Specialist
Apple Rehab Cromwell
07.2021 - Current
Human Resources Manager
Middlesex Health Care Center
07.2019 - 08.2021
Human Resources/Payroll & Benefits
Cheshire Regional Rehab Center
09.2018 - 09.2019
Payroll & Benefits Administrator
Gateway Terminal
10.2017 - 10.2018
Payroll Specialist
Alliance Limousines And Transportation
07.2016 - 07.2017
Dispatcher Office Assistant
TOMRA
07.2014 - 07.2017
Certificate - CPP
Ashworth College
Associate of Science - Accounting Technology And Bookkeeping
NVCC
Certificate - Medical Administrative Assistant
Stone Academy -Waterbury, CT, US
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