Summary
Work History
Education
Skills
Languages
Timeline
Generic

Carmen Gomez

Hillside,Il

Summary

Adept at ensuring workplace safety and enhancing security protocols, my tenure at Securitas Security Services USA showcases my ability to maintain vigilance and provide exceptional customer service. Skilled in security camera monitoring and conflict resolution, I improved inventory control and increased staff adherence to security measures, demonstrating strong work ethic and communication skills.

Work History

Security Guard

Securitas Security Services USA
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
  • Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
  • Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
  • Improved inventory control in retail environments, conducting regular checks to prevent loss.
  • Increased staff compliance with security protocols through effective communication and enforcement.

Education

High School Diploma -

Midwest High School
Chicago, IL
09.2009

Skills

  • Verbal and written communication
  • Security camera monitoring
  • Patrolling
  • Workplace safety
  • Work ethic
  • Punctuality

Languages

Spanish
Native or Bilingual

Timeline

Security Guard

Securitas Security Services USA

High School Diploma -

Midwest High School
Carmen Gomez