Carmen Gonzalez
New York
Summary
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
Cashier
Fordham University at Lincoln Center
New York
01.2024 - Current
- Maintained work area and kept cash drawer organized.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customers' questions and provided information on store procedures or policies.
- Welcomed customers, offering assistance to help find store items.
- Answered phone calls to assist customers with questions and orders.
Receptionist
North American Rebuilders
Bronx
01.2023 - 12.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Associate
Fresh Direct LLC
New York
01.2022 - 12.2022
- Built relationships with customers by providing friendly customer service.
- Ensured compliance with company safety regulations at all times while on the job.
- Provided customer service support for inquiries, complaints, and returns.
Associate
KFC
New York
01.2021 - 01.2022
- Performed cash register functions accurately and efficiently.
- Built relationships with customers by providing friendly customer service.
- Cleaned shelves, counters and tables to maintain organized store.
- Assisted customers with selecting items and answering questions about products.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Handled incoming calls from customers regarding orders or other inquiries.
- Greeted customers to determine wants or needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Wadleigh Secondary School
215 W 114th St, New York, NY 1002606-2022
Skills
- Cash handling
- Customer service
- Organizational skills
- Problem solving
- Sales transactions
- Multitasking
- Leadership
- Very good with time management
- Computer literate
- Outgoing personality
- Excellent communication skills
- Team collaboration
Timeline
Cashier
Fordham University at Lincoln Center
01.2024 - Current
Receptionist
North American Rebuilders
01.2023 - 12.2023
Associate
Fresh Direct LLC
01.2022 - 12.2022
Associate
KFC
01.2021 - 01.2022
Wadleigh Secondary School
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