Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmen Guzman

Vacaville,CA

Summary

Seasoned General Manager with a proven track record at enhancing event atmospheres and optimizing restaurant operations. Expert in event coordination and staff management, demonstrating exceptional multitasking and organizational abilities. Achieved significant improvements in guest service and operational efficiency through innovative staff training and financial management. Experienced Coordinator with proven background in project management and team leadership. Skilled in streamlining operations, improving productivity, and fostering cross-functional collaboration. Known for successfully coordinating multiple projects simultaneously while meeting critical deadlines. Display strong communication skills coupled with problem-solving abilities that have positively impacted previous workplaces.

Overview

15
15
years of professional experience

Work History

Culinary Coordinator/Restaurant General Manager

The Midway SF / 620 Jones
San Francisco, CA
01.2019 - Current
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, inventory control, web design, a/v, and event planning.

National Customer Contact Center Manager

Vitalant Blood Systems, Inc.
Remote
01.2021 - 10.2024
  • Managed daily operations of the contact center, including staffing, scheduling, and customer service.

Assistant Store Manager

AT&T
Vacaville, CA
10.2016 - 12.2018
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Catering Chef

Alkar Human Resources
Napa, California
01.2010 - 10.2016
  • Worked for various venues such as: J Vineyards, Duckhorn Vineyards, Sonoma Raceway, Chandon, Stag’s leap Wine Cellars, Schramsburg Vineyards, Ram’s Gate.

Estate Chef

Jamieson Ranch Vineyards
American Canyon, CA
03.2013 - 09.2016
  • Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.

Education

Cuinary Arts -

Le Cordon Bleu College of Culinary Arts
San Francisco, CA
01.2010

Skills

  • Recordkeeping
  • Staff supervision
  • Event coordination
  • Insurance verification
  • Project Support
  • Event planning
  • Financial management
  • Vendor coordination
  • Staff management
  • Document control
  • MS office
  • Conflict resolution
  • Schedule management
  • Multitasking and organization
  • Operations management
  • Budget planning
  • Data entry
  • Permit applications

Timeline

National Customer Contact Center Manager

Vitalant Blood Systems, Inc.
01.2021 - 10.2024

Culinary Coordinator/Restaurant General Manager

The Midway SF / 620 Jones
01.2019 - Current

Assistant Store Manager

AT&T
10.2016 - 12.2018

Estate Chef

Jamieson Ranch Vineyards
03.2013 - 09.2016

Catering Chef

Alkar Human Resources
01.2010 - 10.2016

Cuinary Arts -

Le Cordon Bleu College of Culinary Arts
Carmen Guzman