Carmen Hayes
STAFFORD
Summary
Motivated marketing student pursuing a bachelor's degree, with an associate's degree completed, and a strong passion for literature. Proficient in Excel and skilled in developing innovative social media marketing strategies through coursework and hands-on projects. Enthusiastic about leveraging creative, analytical, and communication skills to drive marketing initiatives within a dynamic publishing environment. Eager to collaborate with a team, gain practical experience, and deepen expertise in book marketing and the publishing industry.
Overview
5
5
years of professional experience
Work History
Clinical Data Entry Operator
Natera
09.2024 - 08.2025
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified data files prior to entry to maintain high data accuracy.
- Maintained files, records, and chronologies of entry activities.
- Corrected data entry errors to prevent duplication or data degradation.
- Used computer software to store and retrieve data.
- Checked for accuracy by verifying data and records.
- Followed data entry protocols, rules and regulations.
Co-Op Student
Houston Community College
01.2024 - 05.2024
- Harnessed an aptitude for multitasking through juggling several projects at once without compromising quality or accuracy.
- Gained experience in customer service by responding to inquiries, resolving complaints, and ensuring customer satisfaction.
- Improved project planning capabilities through developing detailed timelines that incorporated all necessary elements for successful completion.
- Utilized communication skills to collaborate with colleagues on various tasks including research and report writing.
- Gained valuable insight into the business world by attending seminars related to sales, marketing, finance, operations.
- Improved organizational abilities while managing multiple projects simultaneously and meeting deadlines.
- Collaborated with fellow students, working on group projects and assignments.
- Took notes to document lessons and solidify learning objectives.
- Developed and presented reports on assigned topics.
- Assisted in special projects, working with supervisors in timely delivery of services.
Work Study Student
Houston Community College
12.2020 - 05.2023
- Demonstrated organizational abilities while managing multiple tasks simultaneously.
- Provided customer service to students and faculty, resolving inquiries in a timely manner.
- Greeted students and provided assistance upon arrival.
- Developed and maintained effective working relationships with other staff members.
- Developed strong communication skills while interacting with customers, colleagues, and supervisors.
- Converted paper records into electronic format for recordkeeping in computer systems.
- Performed routine administrative duties such as filing documents and organizing office supplies.
- Utilized computer programs such as Microsoft Office Suite for creating documents, spreadsheets, presentations.
- Utilized Microsoft Office Suite to compile and organize data for reports.
- Collaborated with team members on special projects, contributing ideas and executing assigned tasks.
- Maintained and updated filing, inventory, mailing and database systems, either manually, and used computer.
Education
Bachelor of Arts (B.A.) - Marketing
University of Houston-Downtown
Houston, TX12-2026
Associate in Applied Science (A.A.S.) - Marketing
Houston Community College
Houston, TX05.2024
Skills
- Problem-solving aptitude
- Self Motivation
- Networking
- Microsoft Office Suite
- Attention to Detail
- Punctual and Reliable
- Multitasking
- Time Management
- File and Document Management
- File Maintenance
- Adaptability
- Spreadsheet development
- Scheduling and calendar management
- Grant Research
- Data Entry
- Administrative Experience
Timeline
Clinical Data Entry Operator
Natera
09.2024 - 08.2025
Co-Op Student
Houston Community College
01.2024 - 05.2024
Work Study Student
Houston Community College
12.2020 - 05.2023
Bachelor of Arts (B.A.) - Marketing
University of Houston-Downtown
Associate in Applied Science (A.A.S.) - Marketing
Houston Community College
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