Carmen Johnson
Houston,Texas
Summary
Compassionate Certified Nursing Assistant with extensive experience at The Abbey at Westminster Plaza, skilled in patient care and vital signs monitoring. Proven ability to enhance patient comfort and safety through effective communication and safety precautions, while advocating for individual needs to improve overall care quality.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
The Abbey at Westminster Plaza
07.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Certified Nursing Assistant
Brasewood Estate
Houston, TX
05.2023 - 12.2024
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Housekeeping Supervisor
Baptist Memorial Hospital
Beaumont, TX
02.2015 - 01.2020
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
- Managed laundry sorting, washing, drying, and ironing.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
- Regularly monitored employees'' adherence to hotel policies and procedures, ensuring consistent application of brand standards across the department.
Certified Nursing Assistant
Morningstar Senior Living
Houston, TX
2023 - 2024
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
Housekeeping Supervisor
St Elizabeth Hospital,
Beaumont, TX
2019 - 2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
Education
Bachelor of Science - Health Administration
Colorado Technical University
Colorado Springs, COHealth Administration
Colorado Technical University
Colorado Springs, CO03.2024
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Compassionate
- Alzheimer's and dementia care
- Basic life support
- Vital signs monitoring
- Dressing assistance
- Bedside manner
- Safety precautions
- Recording vital signs
Certification
cpr certified, cna certified,
Timeline
Certified Nursing Assistant
The Abbey at Westminster Plaza
07.2024 - Current
Certified Nursing Assistant
Brasewood Estate
05.2023 - 12.2024
Housekeeping Supervisor
Baptist Memorial Hospital
02.2015 - 01.2020
Certified Nursing Assistant
Morningstar Senior Living
2023 - 2024
Housekeeping Supervisor
St Elizabeth Hospital,
2019 - 2023
Bachelor of Science - Health Administration
Colorado Technical University
Health Administration
Colorado Technical University