Carmen Kimura
Irvine,CA
Overview
4
4
years of professional experience
Work History
Cashier + Crew
Chipotle Mexican Grill
Irvine, CA
09.2024 - Current
- Provided exceptional customer service at the cash register, addressing customer needs promptly and professionally.
- Excelled in multiple roles, including cashier, food prep, line, and dishwasher, demonstrating adaptability and efficiency.
- Collaborated with team members to ensure efficient operation during peak hours, contributing to a positive team dynamic.
- Adapted quickly to procedures and team dynamics at two different Chipotle locations, ensuring seamless operations.
- Prepared food and fresh ingredients while ensuring a clean, safe workspace.
- Coordinated retrieval of ingredients from other store locations to maintain uninterrupted daily operations.
Expo / Bagger / Carrier / Cashier
Urban Plates
Pleasant Hill, CA
06.2024 - 09.2025
- Provided friendly, efficient customer service as a cashier, handling transactions and addressing customer needs.
- Efficiently bagged and packaged orders to preserve food quality during transport.
- Executed precise food presentation and plating to enhance guest satisfaction.
- Delivered food orders to guests' tables and assisted with customer inquiries to create a positive dining experience.
- Upheld cleanliness and organization in front-of-house areas to support efficient service.
Cashier
Chipotle Mexican Grill
Concord, CA
06.2024 - 09.2024
Customer Service Representative
O'Brien's Ice Cream
Walnut Creek, CA
09.2022 - 09.2024
- Provided exceptional customer service in fast-paced environment, contributing to high levels of customer satisfaction.
- Trained over 5 new employees on company policies and customer service practices, enhancing team capability.
- Executed opening and closing duties, including cash handling and maintaining cleanliness and organization of workspace.
- Maintained State Food Safety Certification (California Food Handlers Course) to meet health and safety standards.
Education
Pharmaceutical Sciences -
University of California, Irvine
Irvine, CA06-2027
High School -
Clayton Valley Charter High School
Concord, CA01-2023
Skills
- Cash handling
- Refund processing
- Customer Service
- Time management
- Multitasking
- Organization
- Teamwork
- Communication
- Employee training
Timeline
Cashier + Crew
Chipotle Mexican Grill
09.2024 - Current
Expo / Bagger / Carrier / Cashier
Urban Plates
06.2024 - 09.2025
Cashier
Chipotle Mexican Grill
06.2024 - 09.2024
Customer Service Representative
O'Brien's Ice Cream
09.2022 - 09.2024
Pharmaceutical Sciences -
University of California, Irvine
High School -
Clayton Valley Charter High School