Ashley Klusacek
Nanzdietschweiler
Summary
Dynamic professional with extensive experience in administrative coordination and program management, dedicated to optimizing processes and resource organization. Expertise in fostering seamless communication within teams to drive results. Highly adaptable to evolving demands, with a proven track record of efficiently managing multiple tasks, including schedule management, data entry, and effective problem-solving. Committed to delivering excellence and enhancing operational efficiency in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Unit Program Coordinator (UPC)
United States Air Force/Civil Engineer Squadron
07.2024 - 09.2025
- Balanced competing priorities efficiently while ensuring deadlines were consistently met without compromising quality standards or project objectives.
- Ensured timely completion of projects by effectively managing schedules, resources, and deadlines for multiple concurrent initiatives.
- Streamlined data management processes by creating organized filing systems for both digital records and physical paperwork.
- Led initiatives aimed at fostering a culture of continuous improvement within the unit by promoting regular feedback sessions, encouraging open dialogue between team members, and championing innovative ideas that can help drive positive change throughout the organization.
- Served as a trusted liaison between various internal groups to facilitate cross-functional collaboration on shared initiatives or challenges requiring coordinated action plans.
Unit Program Coordinator (UPC)
United States Air Force/Civil Engineer Squadron
01.2021 - 06.2022
- Coordinated logistics for engineering projects, ensuring timely resource allocation and project compliance.
- Developed and implemented standard operating procedures to enhance workflow efficiency across units.
- Oversaw budget management for unit programs, ensuring fiscal responsibility and resource optimization.
- Facilitated cross-functional meetings to align objectives and strategies among diverse teams within the squadron.
- Optimized operational efficiency within the unit through proactive identification of process improvement opportunities based on ongoing monitoring of workflow bottlenecks or inefficiencies that may be impeding progress.
Advanced Medical Support Assistant (MSA)
Great Falls VA Clinic
10.2020 - 01.2021
- Managed patient scheduling, optimizing appointment flow and minimizing wait times.
- Coordinated with healthcare providers to ensure accurate patient information and care continuity.
- Collaborated with multidisciplinary teams to address complex patient needs, fostering comprehensive care approaches.
- Maintained strict compliance with HIPAA regulations, ensuring the protection of sensitive patient information.
- Promoted effective communication among medical staff by serving as a reliable liaison between physicians, nurses, and administrative personnel.
- Increased patient access to care by effectively coordinating referrals to specialists and diagnostic services.
- Collaborated with interdisciplinary teams to optimize patient care and facilitate seamless transitions between departments.
Office Automation
United States Air Force/Child Development Center
09.2018 - 12.2018
- Identified opportunities for process improvements within administrative functions by leveraging advancements in office automation technologies strategically.
- Stayed informed on industry trends and emerging technologies in the realm of office automation, proactively incorporating relevant tools to maintain a competitive edge.
Physical Evaluation Board Liaison Officer (PEBLO) Assistant
Malmstrom AFB Clinic
05.2015 - 06.2018
- Cultivated partnerships with local organizations to promote health awareness initiatives.
- Implemented project management tools to enhance collaboration, communication, and tracking of project milestones.
- Established governance frameworks for project oversight, ensuring compliance with industry standards and regulations.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Facilitated communication between clients and project teams to ensure alignment on objectives and deliverables.
- Collaborated with stakeholders to establish project scopes and deliverables, ensuring timely completion of objectives.
- Oversaw patient advocacy programs, ensuring alignment with clinic objectives and standards.
- Led cross-functional teams to deliver projects on time, ensuring alignment with business objectives.
- Streamlined reporting processes using project management tools for improved visibility and accountability.
Administrative Medical Assistant/Office Manager
Family Health Clinic
08.2012 - 04.2015
- Managed patient scheduling to optimize clinic workflow and minimize wait times.
- Coordinated communication between medical staff and patients for efficient information exchange.
- Assisted in maintaining electronic health records, ensuring accuracy and compliance with regulations.
- Developed patient outreach initiatives to increase appointment adherence and enhance patient engagement.
- Implemented electronic health record systems, increasing team efficiency and simplifying data retrieval processes.
Education
Bachelor - Healthcare Administration
Southern New Hampshire University
Manchester, NH01.2021
Associate Degree of Science -
Great Falls College Montana State University
Great Falls, MT01.2019
Skills
- Multidisciplinary
- Collaboration
- Multitasking
- Organizational skills
- Counseling techniques
- Data management/analysis
- Program management
Timeline
Unit Program Coordinator (UPC)
United States Air Force/Civil Engineer Squadron
07.2024 - 09.2025
Unit Program Coordinator (UPC)
United States Air Force/Civil Engineer Squadron
01.2021 - 06.2022
Advanced Medical Support Assistant (MSA)
Great Falls VA Clinic
10.2020 - 01.2021
Office Automation
United States Air Force/Child Development Center
09.2018 - 12.2018
Physical Evaluation Board Liaison Officer (PEBLO) Assistant
Malmstrom AFB Clinic
05.2015 - 06.2018
Administrative Medical Assistant/Office Manager
Family Health Clinic
08.2012 - 04.2015
Bachelor - Healthcare Administration
Southern New Hampshire University
Associate Degree of Science -
Great Falls College Montana State University
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