Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carmen Lazo Mori

Provo

Summary

Adept at driving sales and enhancing customer satisfaction, I leveraged my product knowledge and customer service skills at Teccnis Perú EIRL to significantly increase sales. By negotiating favorable contract terms and resolving complex issues, I consistently achieved service targets, showcasing my sales expertise and proficiency in Microsoft Excel.

Driven professional with background in high-paced sales environment, seeking to transition into new field. Developed skills include client relationship management and strategic planning, along with effective communication and negotiation. Looking to leverage these transferrable skills to deliver impactful results in new and challenging role.

Overview

2
2
years of professional experience

Work History

Sales Executive

Multi Market San Fernando
08.2023 - 12.2023
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.

Sales Advisor

Teccnis Perú EIRL
11.2022 - 09.2023
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Sales Advisor

Atento Perú
09.2021 - 03.2022
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues, and ensuring client satisfaction at all times.

Education

Associate of Arts - Hotel, Motel, And Restaurant Management

Instituto San Ignacio De Loyola
Lima, Perú
08-2019

Skills

  • Customer service
  • Product knowledge
  • Sales expertise
  • Microsoft Excel

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Sales Executive

Multi Market San Fernando
08.2023 - 12.2023

Sales Advisor

Teccnis Perú EIRL
11.2022 - 09.2023

Sales Advisor

Atento Perú
09.2021 - 03.2022

Associate of Arts - Hotel, Motel, And Restaurant Management

Instituto San Ignacio De Loyola
Carmen Lazo Mori