Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carmen Lindsey

Decatur,AL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Guest Service Specialist

Mister Car Wash
04.2023 - 08.2023
  • Greeted customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Safely and politely direct customers into the car wash tunnel.
  • Help maintain the location’s appearance by pressure washing cars and tunnels and refilling cleaning material barrels.
  • Trained new team members in guest service procedures, contributing to a consistent brand experience.


Customer Service Associate

Walgreens Pharmacy
04.2022 - 07.2022
  • Registered sales on assigned cash register and provides courteous, fair, friendly, and efficient checkout service to customers
  • Engaged with customers and patients by greeting them and offering product and service assistance
  • Customer purchases are registered on the assigned cash register, cash is collected, and change is distributed as needed; voids, returns, rain checks, refunds, and exchanges are processed as needed
  • Maintained records, takes inventory, and keeps counters and shelves tidy and stocked
  • Checked in and priced merchandise as required or as directed by store manager or communicated by the shift leader.

Store Associate

Finish Line
07.2021 - 02.2022
  • Performed duties related to sales and customer service
  • Performed cashiering, stockroom upkeep and store upkeep as needed
  • Maintained company standards regarding personal sales metrics.

Hostess

Chili's Restaurant
06.2020 - 08.2020
  • Greeted and acknowledge guests and seat patrons by escorting them to assigned table or communicate delays and offer additional services such as beverages to keep them occupied while waiting
  • Presented menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials
  • Accepted and organize reservations, and prioritize reservations to accommodate customers
  • Prepared seating assignments prior to service and present plan to restaurant during pre-shift meeting
  • Walk through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs
  • Addressed guest requests or complaints and escalated major complaints to manager.

Lifeguard

Point Mallard Aquatic Center
05.2019 - 09.2019
  • Responsible for operating cooking equipment, preparing food, mixing ingredients, ensuring food quality, maintaining food preparation areas clean, collecting payment from customers, and serving orders
  • Observed the activities of swimmers, enforced applicable pool policies and regulations, rescue swimmers in distress, and provide emergency care.

Education

Bachelor of Science - Healthcare Administration

Samford University
Birmingham, AL
04.2026

Graduated -

Austin High School
05.2022

Skills

  • Microsoft Office Skills
  • Exceptional communication
  • Guest Relations
  • Customer Service
  • Financial Transactions

Certification

  • Institute for Healthcare Improvement- Human Factors and Safety- 04/18/2024
  • Institute for Healthcare Improvement- Leading Quality Improvement- 04/19/2024


Timeline

Guest Service Specialist

Mister Car Wash
04.2023 - 08.2023

Customer Service Associate

Walgreens Pharmacy
04.2022 - 07.2022

Store Associate

Finish Line
07.2021 - 02.2022

Hostess

Chili's Restaurant
06.2020 - 08.2020

Lifeguard

Point Mallard Aquatic Center
05.2019 - 09.2019

Bachelor of Science - Healthcare Administration

Samford University

Graduated -

Austin High School
  • Institute for Healthcare Improvement- Human Factors and Safety- 04/18/2024
  • Institute for Healthcare Improvement- Leading Quality Improvement- 04/19/2024


Carmen Lindsey