Carmen Lopez
Hawthorne,CA
Overview
6
6
years of professional experience
Work History
Driver
monc trucking
Hawthorne, CA
01.2018 - 02.2024
- Delivered packages to customers in a timely and efficient manner.
Dispatcher
RnB Logistics
Hawthorne, CA
01.2021 - 07.2023
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
- Resolved customer complaints related to service issues or delays.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Store Manager
Dennys Restaurant
Redondo Beach, CA
october - 05.2020
- Conducted daily store operations and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
- Provided exceptional customer service to ensure customer satisfaction.
Education
High School Diploma -
Leuzinger High School
Lawndale, CA06-1994
Skills
- Loading and Unloading
- Schedule Management
- Navigational Systems and GPS
- Flexible Schedule
- Customer Service
- Problem-Solving
- Safety Protocols
- Relationship Building
- Punctuality
- Inclement Weather Driving
- Accident Prevention
- CDL License
- Safe Driving Practices
- Clean Driving Record
- Confidentiality Understanding
- Safety Management
- Route Navigation
Languages
Spanish
Professional
Timeline
Dispatcher
RnB Logistics
01.2021 - 07.2023
Driver
monc trucking
01.2018 - 02.2024
Store Manager
Dennys Restaurant
october - 05.2020
High School Diploma -
Leuzinger High School