CARMEN MADRIGAL
Oxnard,CA
Summary
Detail-oriented and compassionate Medical Assistant seeking to provide high-quality patient care in a fast-paced clinical environment. Skilled in both administrative and clinical tasks, with a strong focus on patient, comfort, efficiency, and teamwork.
Overview
9
9
years of professional experience
Work History
MEDICAL ASSISTANT/MEDICAL SCRIBE
COASTAL DERMATOLOGY
CAMARILLO, CA
04.2026 - Current
- Recorded detailed patient encounters in real-time during examinations and consultations, ensuring accurate medical documentation.
- Utilized electronic health record systems to input and retrieve patient information.
- Administered medications and injections under physician supervision, contributing to patient care and safety.
- Supported dermatologists in conducting patient exams and procedures, enhancing clinic workflow in a fast-paced environment.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
LEAD – SALES ASSOCIATE
THE NORTH FACE INC
CAMARILLO, CA
09.2025 - 04.2026
- Led daily team operations and collaborated with staff to achieve performance goals
- Delivered high-quality customer service and enhanced customer understanding of products
- Maintained organized, visually appealing sales floor displays to attract customers
- Operated POS system efficiently to process transactions, process cash and card transactions, returns and exchanges
MEDICAL ASSISTANT/SURGICAL COORDINATOR
FOOT & ANKLE CONCEPTS INC
OXNARD, CA
02.2018 - 09.2025
- Coordinated surgical scheduling across 3 providers and multiple facilities to optimize operating room utilization
- Assisted providers with exams and minor procedures
- Administered injections and collected lab specimens
- Recorded patient history, vitals and chief complaints
- Maintained accurate patient records using EHR systems
- Streamlined patient scheduling for 3 physicians at 2 facilities, enhancing appointment accessibility
- Verified patient insurance benefits & eligibility
- Processed prior authorization requests for patient treatments
- Performed instrument sterilization to maintain a sterile environment and autoclave operation
- Trained new staff and ensured smooth office operations
- Handled high-volume phone calls and appointment scheduling
- Maintained inventory orders across 5 facilities
- HIPAA compliance & patient confidentiality
SALES ASSOCIATE
TORY BURCH
CAMARILLO, CA
11.2017 - 02.2018
- Assisted customers with product selection and inquiries, enhancing overall shopping experience
- Managed inventory organization and stock replenishment, maintaining optimal stock levels for customer demand
- Organized incoming shipments for inventory, ensuring timely availability of products on sales floor
- Operated POS System
MEDICAL ASSISTANT – BACK OFFICE
LAGZ MEDICAL CENTER
OXNARD, CA
02.2017 - 08.2017
- Record patient history, vitals and chief complaints
- Assisted physician with examinations and developed treatment plans to enhance patient care
- Collected lab specimens; urinalysis
- Ensured HIPAA compliance by safeguarding patient confidentiality in all interactions
- Managed patient scheduling and follow-ups to ensure timely appointments and continuity of care
- Maintained accurate patient records in EHR systems to support efficient clinical workflows
- Maintained clean, organized workspace
- Verified patient insurance benefits and eligibility
Education
High School Diploma -
HUENEME HIGH SCHOOL
Oxnard06-2012
Skills
- Bilingual: English & Spanish
- Detail Oriented
- Organization and Multitasking
- Adaptability and Quick Learning
- Problem Solving
- Communication Skills
- Team Leadership
Timeline
MEDICAL ASSISTANT/MEDICAL SCRIBE
COASTAL DERMATOLOGY
04.2026 - Current
LEAD – SALES ASSOCIATE
THE NORTH FACE INC
09.2025 - 04.2026
MEDICAL ASSISTANT/SURGICAL COORDINATOR
FOOT & ANKLE CONCEPTS INC
02.2018 - 09.2025
SALES ASSOCIATE
TORY BURCH
11.2017 - 02.2018
MEDICAL ASSISTANT – BACK OFFICE
LAGZ MEDICAL CENTER
02.2017 - 08.2017
High School Diploma -
HUENEME HIGH SCHOOL