Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carmen Martinez

Irvine,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Fields Operation Support Assistant position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Cemetery Operations

Dignity Memorial
04.2023 - Current
  • Improved cemetery operations by efficiently maintaining and organizing records of IRLA'S, Service Requests, Key cards and IWO's.
  • Enhanced customer satisfaction by providing compassionate and professional assistance to grieving families when providing them with special key to mausoleums.
  • Updated spreadsheets and databases to track, analyze, and report on performance data.
  • Interacted with external vendors, landscaping and professional services about scheduling
  • Created daily slides with information about interments or visitation information for kiosk
  • Assisted with creating and designing kiosk slides for events

Carmen's Customs

Self-employeed
02.2020 - Current
  • Utilized photo editing skills to produce seamless results for clients.
  • Operated a social media database for clients to engage with products and posts
  • Coordinated with shipping and transport companies on behalf of clients.
  • Engaged with clients on a daily basis and provided ample customer support
  • Generated schedules and created appointments based on client availability

TJ MAXX

TEAM MEMBER
08.2020 - 11.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Anticipated and provided support to 150 customers a day on average
  • Scanned, processed, and logged all stock in a timely and efficient manner

Program Participant

OCAPICA
12.2018 - 03.2020
  • Engaged in job readiness workshops
  • Developed customer service, conflict management, financial literacy, and time management skills
  • Participated in career exploration events

Education

High School Diploma -

Foothill High School
Tustin, CA
06.2019

Skills

  • Microsoft Office
  • Document Preparation
  • Scanning Documents
  • Customer Service
  • Organization
  • Scheduling
  • Time management abilities
  • Filing systems

Languages

Spanish
Full Professional

Timeline

Cemetery Operations

Dignity Memorial
04.2023 - Current

TJ MAXX

TEAM MEMBER
08.2020 - 11.2020

Carmen's Customs

Self-employeed
02.2020 - Current

Program Participant

OCAPICA
12.2018 - 03.2020

High School Diploma -

Foothill High School

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Carmen Martinez