Carmen Massingill
Senoia,USA
Summary
Visionary Biomedical Engineering and Healthcare Technology Executive with more than 40 years of experience advancing clinical engineering programs and hospital technology systems. Recognized for leading biomedical engineering operations, strengthening healthcare infrastructure and mentoring technical professionals across diverse healthcare environments. Brings 18 years of International experience supporting hospitals and training biomedical engineers in developing healthcare systems across Africa, South America and Eastern Europe. Proven ability to build sustainable biomedical programs, improve medical equipment reliability and develop the next generation of biomedical engineering professionals. With working medical equipment, doctors were able to increase their scope of services to patients and more patients’ lives were saved. Respected leader known for combining technical expertise, strategic planning and mission-driven service to improve healthcare delivery worldwide.
Overview
44
44
years of professional experience
Work History
Manager Biomedical Engineering
Piedmont Fayette Hospital
, USA
12.2019 - Current
- Responsible for getting the hospital ready with more equipment as COVID hit.
- Taught how to don on and doff of as it pertained to pandemic from my experience in Africa as I was on the front lines of Ebola for six months.
- Documents expenditures and assists management with budgeting
- Supervises work of Biomedical staff
- Schedules and assigns all PM procedures and reviews resulting data for accuracy
- Acts as time keeper for direct reports
- Conduct daily huddles for the team to discuss problems, new ideas and upcoming projects.
- Conduct monthly meeting with department directors to discuss equipment, repairs and projects.
Program Director
Engineering World Health
Lagos, Nigeria
02.2014 - 01.2019
- Worked with governing boards of Nigeria to have the program certified as a degreed program, as a two year technical degree and a four year Bachelor of Science Degree.
- Wrote cirruclium for the program
- Responsible for day to day operations of classroom training and day to day operations of the program
- Responsible for the finical aspects of the program
- Coordinating teachers schedules to set up for teaching
- Build relationships within country hospitals, Medical Directors and clinical personnel.
- Build teams and capacity building
- Taught train the trainer program
- Taught Leadership classes
- Taught Inventory, PPM, filling out Work Orders. Includes teaching monthly reports to submit to their supervisors.
- The most important thing I teach, is who they are. In order to have a sustainable program, they need to know that Biomedical Engineering is a profession and has standards, ethics and codes. They are More than someone who fixes equipment, that through repairing equipment, they save lives. This is done by teaching professionalism. Teaching them to think professionally and not culturally.
Program Director
Mercy Ships
Pointe Noire, Congo
06.2014 - 12.2014
- Responsible for the ground work in getting the class room set up, meals provided for, access to hospital equipment and hiring translators for training local Biomeds.
- Responsible for the budget and finical aspects of the program
- Teaching Medical equipment, Anesthesia Machines and Operating Room Protocol.
- Responsible for day to day activities
- Responsible for the well-meaning and safety of the students when in my care.
- Worked with other teachers to make sure they had what was needed for them to teach.
- Established relationships with the country dignitaries and hospital personnel.
Project Director Biomedical Engineer
U.S. Doctors for Africa
Sherman Oaks, USA
01.2007 - 01.2014
- Responsible for mobile medical clinic’s medical equipment maintenance and repair for areas in New Orleans, Louisiana.
- Coordinate with recording artist, Usher as well as other Organizations, local officials and colleges to help in getting medical equipment for mobile medical clinics in New Orleans, Louisiana.
- Coordinate with recording artist, Usher as well as other organizations, local officials and colleges to help in creating a health care infrastructure by building community centers in hurricane ravaged areas in New Orleans, Louisiana to assist with the medical and mental health needs of the community.
- Member of an assessment team that worked in conjunction with television host, Oprah Winfrey as part of Oprah’s Angel Network (OAN) to assess the health care needs for the areas surrounding Oprah’s schools.
- Responsible for the repair of mobile medical clinic’s and local hospitals medical equipment in remote areas of Africa.
- Teaching and training on the repairs of medical equipment in South Africa.
- Coordinate with other International Organizations to help in getting supplies or parts for local hospitals in South Africa.
Director Biomedical Engineer
Jackson Memorial Hospital
Miami, USA
01.2002 - 01.2014
- Responsible for utilization review, quality assurance, provider relations.
- Successfully brought medical staff through three JCAHO surveys.
- Manages all service contracts on all hospital equipment
- Consulted on all purchasing decisions of medical equipment.
- Responsible for patient safety and staff safety on all medical equipment.
- Suggests improvements in processes to increase effectiveness of biomedical department.
- Responsible for overseeing all training for Biomedical Staff and medical staff as needed on new equipment.
- Assists in problem solving any and all contested issues with medical equipment.
- Supervises day to day operations of biomedical staff.
Director of Biomedical Engineering
Mercy Ships
Ft. Lauderdale, USA
01.2002 - 01.2014
- Responsible for ship’s medical equipment and repair.
- Responsible for the repair of local hospitals medical equipment internationally.
- Teaching and training local engineers on the repairs of medical equipment internationally.
- Coordinate with other International Organizations to help in getting supplies or parts for the ship when needed.
- Consulted on purchase of new/used medical equipment.
- Consulted on the design of the surgical suites, Patient Recovery Rooms, ICU and Sterilization and O2 concentrator for the new ship.
Biomedical Engineer
Engineering World Health
North Carolina, USA
01.2002 - 01.2014
- To help teach and train new biomedical engineers on repair of medical equipment in third world countries.
- Train local technicians on both use and repair of their equipment.
- To serve international hospitals by helping them with purchasing decisions with older equipment as well as repair to their older medical equipment.
- Active consultant with medical equipment throughout Africa.
Medical Equipment Coordinator
Children’s Heart Link
Ft. Lauderdale, USA
01.2003 - 01.2004
- Assist in program planning for educational and technical assistance activities internationally.
- Travel to partner sites and assist in servicing equipment in support of medical missions internationally.
- Assist in the assessment, repair and inventorying of donated equipment at the Children’s Heart Link home office.
Director of Biomedical Engineering
Desco Biomedical
Miami, USA
01.2001 - 01.2002
- Increased the revenue by decreasing the service contracts by using in house biomedical services.
- Responsible for all repairs and contracts within the hospital.
- Total hospital involvement that includes all emergency plans, hazmat teams, and all inspections.
- Emphases placed on Anesthesia and the training of new Anesthesiologist on older anesthesia equipment.
Sr. Program Coordinator
GE Clinical Services
Miami, USA
01.1996 - 01.2001
- Responsible for Biomedical Engineering department and peripheral activities within the hospital.
- Manage medical equipment program with total hospital involvement in mind.
- Utilize innovative methods to maintain highest level client and company satisfaction.
- Responsible for any and all types of inspection that included JCAHO and making sure that the equipment meet and exceeds requirements.
- Specialized in Anesthesia repair, training and service.
BMET, Holy Cross Hospital
Service Master
Miami, USA
01.1994 - 01.1996
- Responsible for troubleshooting, PM’s and repair of all clinical equipment.
- Specialized in the areas of Anesthesia, Surgery and Endoscopy.
- Implemented training course for all new technicians on equipment repair.
- Responsible for inservices with hospital staff on new equipment as was needed.
Technician/ Inventory Control
Surgical Technologies
Miami, USA
01.1992 - 01.1994
- Was responsible for the repair of both rigid and flexible scopes.
- Responsible for maintaing inventory and ordering parts as needed for the repair on the instruments.
- Involved with the AAMI meetings and training on new technology to Doctors and Nursing Staff.
Programmer/Trainer
IBM
Atlanta, USA
01.1982 - 01.1992
- Wrote programs for inventory and accounting used by Hardware companies and automotive industries.
- Implemented the programs into systems being used by the end users.
- Taught in classroom settings on how to use the software for benefits of a paperless inventory and report generating accounting information.
- Trouble shooting on site once customer went live with the inventory and accounting software.
- Made sure software was working in conjunction with the satisfactory level of the end users.
- Made sure the accounting software was accurate with profit and loss, revenues, and was in good standards according with the tax laws and accounting practices for each business using the program.
Education
Bachelor of Science - Christian Education/Pastoral degree
Atlanta Christian College
Atlanta, GaBachelor of Science - Biomedical Engineering
University of Miami
Ft. Lauderdale, FLMCSE - Microsoft Certified Systems Engineer
Ft.Lauderdale, FlSkills
- Equipment maintenance
- Budgeting
- Quality assurance
- Risk management
- Curriculum development
- Project management
- Team leadership
- Stakeholder engagement
- Effective communication
- Problem solving
- Relationship building
- Regulatory compliance
- Verbal and written communication
- Employee onboarding
- Cross-functional team management
- Vendor management
- Safety procedures
- Inventory management
- Performance evaluations
- Decision-making
- Workforce management
- Coaching and mentoring
- Clear communication
Specialized Training
- Anesthesia Technician.
- Ohmeda Anesthesia Units that includes both old and new equipment.
- Drager Anesthesia Units both old and new equipment.
- Pargon Anesthesia Units, Model 3000.
- All Telemetry and ACLS Certified.
- Laser Safety Officer, Rockwell Laser.
- Hazard Materials Spills and handling as well as Biological Welfare handling.
- OSHA certified for Biomedical Engineering.
- Leadership management classes.
Key Contributions
- Directed biomedical engineering programs supporting safe operation and maintenance of critical clinical equipment.
- Oversaw lifecycle management for complex hospital technology including diagnostic, monitoring and therapeutic equipment.
- Led Biomedical teams responsible for preventative maintenance, equipment repair and performance optimization.
- Implemented strategies to improve uptime and patient safety.
- Collaborated with hospital and clinical departments to align medical technology with patient care priorities.
- Advocate for patient safety with medical equipment and worked with Risk Management when and if there was a problem.
- Provided mentorship and professional development to biomedical engineers and technicians.
Timeline
Manager Biomedical Engineering
Piedmont Fayette Hospital
12.2019 - Current
Program Director
Mercy Ships
06.2014 - 12.2014
Program Director
Engineering World Health
02.2014 - 01.2019
Project Director Biomedical Engineer
U.S. Doctors for Africa
01.2007 - 01.2014
Medical Equipment Coordinator
Children’s Heart Link
01.2003 - 01.2004
Director Biomedical Engineer
Jackson Memorial Hospital
01.2002 - 01.2014
Director of Biomedical Engineering
Mercy Ships
01.2002 - 01.2014
Biomedical Engineer
Engineering World Health
01.2002 - 01.2014
Director of Biomedical Engineering
Desco Biomedical
01.2001 - 01.2002
Sr. Program Coordinator
GE Clinical Services
01.1996 - 01.2001
BMET, Holy Cross Hospital
Service Master
01.1994 - 01.1996
Technician/ Inventory Control
Surgical Technologies
01.1992 - 01.1994
Programmer/Trainer
IBM
01.1982 - 01.1992
Bachelor of Science - Christian Education/Pastoral degree
Atlanta Christian College
Bachelor of Science - Biomedical Engineering
University of Miami