Carmen Matta Crispin

• Complete Level of Care screening as needed with new psych medication
• Interfacility transfer and discharge
• Provided guidance and support to resident and family members.
• Developed department policies and procedures adhering to quality and performance measures.
• Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.
• Attended education opportunities and created in-service training alliances to meet mission of organization.
• Increased customer satisfaction by actively addressing concerns and providing timely resolutions.
• Analyzed trends and data to inform decision-making and program development. QUAPI
• Passionate about learning and committed to continual improvement.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Ability to prioritize with good time management skills
• Ability to identify problems and solutions and take steps to fix them
• Behavior Management/GDR and Behavior Committee
• Cultivated interpersonal skills by building positive relationships with others.

Coordinate discharge planning.

Meeting with residents and families.

Make referrals to Home Health care services.

Manage all concerns and suggestions report.

Determine need to contact or involve Ombudsman to advocate for the residents.

Provide support to residents during dying process and family support as needed.

Complete all psych referrals for psychologist and psychiatric evaluation as needed.

Keep Hospice social worker engaged and informed of any behavior/mood changes or pain increase.

Demonstrate honesty, integrity and strong work ethic.