Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carmen Mendez

Los Angeles,CA

Summary

Dynamic Merchandise Manager with a proven track record at Ulta Beauty, excelling in inventory management and merchandise presentation. Skilled in optimizing stock replenishment and enhancing store organization, I foster team development and drive sales through effective visual merchandising and customer engagement. Committed to delivering exceptional retail experiences.

A technology professional with extensive expertise in Microsoft solutions, ready to deliver impactful results. Known for effectively managing and deploying advanced Microsoft technologies to enhance operational efficiency. Focused on collaborative teamwork and achieving tangible outcomes, with flexible approach to adapt to changing project needs. Proficient in system optimization and technical troubleshooting.

Overview

11
11
years of professional experience

Work History

Merchandise Manager

Ulta Beauty
09.2015 - Current
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Reviewed customer feedback to identify trends and improve product selection.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Coordinated cross-functional teams to execute successful product launches within tight deadlines.
  • Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
  • Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
  • Championed a culture of continuous improvement within the team, promoting collaboration, feedback, and best practice sharing.
  • Streamlined merchandise procurement process, reducing lead times and enhancing inventory turnover.

Sales Associate

Macys Department Store
05.2015 - 07.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Beauty Depot Hair Supply
04.2014 - 05.2015
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Master of Science - Psychology

California State University, Los Angeles
Los Angeles, CA

High School Diploma -

Los Angeles Senior Highschool
Los Angeles, CA
06.2011

Skills

  • Inventory management

  • Merchandise presentation

  • Merchandise allocation

  • Retail display setup

  • Inventory control

  • Stock replenishment

  • Sales analysis

  • Seasonal planning

  • Shipment processing

  • Omni-channel retailing

  • Stockroom organization

  • Markdown optimization

  • Customer service

  • Microsoft teams

  • Microsoft forms

  • Microsoft powerapps

Languages

Spanish
Native or Bilingual

Timeline

Merchandise Manager

Ulta Beauty
09.2015 - Current

Sales Associate

Macys Department Store
05.2015 - 07.2015

Sales Associate

Beauty Depot Hair Supply
04.2014 - 05.2015

Master of Science - Psychology

California State University, Los Angeles

High School Diploma -

Los Angeles Senior Highschool

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Carmen Mendez