Carmen Mendieta
Los Angeles,CA
Summary
Friendly Room Attendant offering 10 years of experience working for well-known hotel chains. Knowledgeable in best cleaning techniques and products. Trained in proper chemical disposal methods with professional and relaxed attitude.
Overview
10
10
years of professional experience
Work History
Room Attendant
Loews Hotels & Resorts
12.2013 - Current
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replenished guest room water glasses, toiletries, and paper products.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Checked appliances in guest rooms to determine good working order.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Education
High School
NicaraguaSkills
- Hospitality Industry
- Room and Public Space Cleaning
- Housekeeping
- Team Support and Collaboration
- Room Preparation
Accomplishments
- Provided exceptional service with a smile to all guests and received the highest number of five-star reviews in the entire department.
- Mentored new hires in the housekeeping department on proper guest service techniques and company procedures, resulting in more knowledgeable, capable employees.
Timeline
Room Attendant
Loews Hotels & Resorts
12.2013 - Current
High School
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