Summary
Overview
Work History
Education
Skills
LENGUAGES
Timeline
Generic

Carmen Mercado

Perryton,TX

Summary

Enthusiastic and self-motivated individual with a proven track record of reliability and hard work. A mature team player, adaptable to challenging situations, and capable of working effectively under pressure to meet strict deadlines. Dedicated to completing tasks and enjoys helping and interacting with people.

Overview

9
9
years of professional experience

Work History

Secretary

Jerrys Paint and Body
04.2024 - Current
  • Performed diverse administrative duties, including answering phones, managing payroll, and maintaining company books. Handled insurance work estimates and utilized Microsoft Word, Excel, and QuickBooks for various tasks.
  • Maintained organized filing systems, ensuring accurate record-keeping and data retrieval.
  • Maintained daily report documents, memos and invoices.

Tax Professional

H & R Block
01.2024 - Current
  • Knowledgeable and analytical Tax Specialist with excellent tax accounting skills and a thorough understanding of tax laws, regulations, and current updates.
  • Prepared and filed individual and business tax returns ensuring compliance with federal and state regulations.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Completed and filed returns with tax departments at local, state, and federal levels.

Secretary

Zoom Trucking
10.2022 - 12.2023
  • Managed diverse administrative tasks, including answering phones, relaying messages to truck drivers, and sourcing loads via phone. Prepared invoices, copied, scanned, and emailed/mailed tickets. Proficient in Microsoft Word and Excel.
  • Maintained organized filing systems, ensuring accurate record-keeping and data retrieval.
  • Assisted in preparation of reports and documents, ensuring clarity and professionalism.

Advocate

Panhandle Crisis Center
01.2019 - 03.2023
  • Advocate for victims of Domestic Violence and Sexual Assault, providing counseling and stabilization support to manage crisis situations. Utilized active listening and collaborative problem–solving techniques to positively impact victims’ lives.
  • Facilitated crisis intervention services, ensuring timely support for individuals in distress.
  • Coordinated with multidisciplinary teams to address complex client needs effectively.

Assistant of Store Manager

Walls Bargain Store
07.2016 - 07.2018
  • Supported the store manager in daily operations of the retail store. Managed truck unloading, including forklift operation, and supervised employees while ensuring excellent customer service.
  • Assisted in inventory management and restocking processes to maintain optimal product availability.

Education

High School Diploma -

Peryton Highschool
Perryton, TX
05.2007

Skills

  • MICROSOFT POWER POINT
  • MICROSOFT WORD
  • MICROSOFT EXCEL
  • MICROSOFT OUTLOOK
  • Office administration
  • Appointment scheduling
  • Document preparation
  • Quickbooks
  • Payroll processing
  • Spreadsheet management

LENGUAGES

ENGLISH
SPANISH

Timeline

Secretary

Jerrys Paint and Body
04.2024 - Current

Tax Professional

H & R Block
01.2024 - Current

Secretary

Zoom Trucking
10.2022 - 12.2023

Advocate

Panhandle Crisis Center
01.2019 - 03.2023

Assistant of Store Manager

Walls Bargain Store
07.2016 - 07.2018

High School Diploma -

Peryton Highschool

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