Carmen Meyer

• Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Instructed senior leaders on appropriate employee corrective steps.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Distributed employee engagement surveys to identify areas of improvement.
• Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
• Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
• Ensured timely processing of life event changes, diligently updating employee records as needed.
• Organized and led benefit orientation and training to promote collaboration.
• Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
• Partnered with third-party vendors to resolve issues related to employee questions or issues.
• Served as a knowledgeable resource for employee questions about leave laws and company policies, promoting understanding and compliance across the organization.
• Facilitated smooth integration back into the workplace by providing regular updates on expected return dates for employees on leave.
• Served as subject matter expert on workers compensation matters within the organization, providing guidance to senior leadership on best practices and emerging trends in the industry.

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• Enhanced employee satisfaction by effectively managing and administering benefit programs.
• Implemented wellness initiatives that contributed to improved employee health and reduced absenteeism.
• Resolved complex benefits issues, providing prompt assistance and support to employees in need.
• Managed open enrollment periods, ensuring timely communication and smooth transitions for employees.
• Streamlined benefits administration processes for increased efficiency and accuracy.
• Facilitated disability claim management process by coordinating closely with third-party administrators.
• Increased participation rates in retirement savings programs through targeted communication campaigns.
• Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
• Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
• Coordinated and conducted employee orientations to promote understanding of coverage and options.
• Provided expert-level guidance on workers compensation regulations, ensuring compliance throughout the organization.
• Managed relationships with external vendors such as legal counsel, private investigators, and rehabilitation specialists involved in the resolution of complex workers compensation cases.
• Evaluated complex workers compensation claims, ensuring proper investigation and handling.