Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carmen Meza

Pasadena,MD

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Mi Pueblo II Restaurant
10.2020 - 12.2022
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supervised server balance and monitored table turnover to accurately seat customers.

Education

No Degree - Business Administration

Anne Arundel Community College
Arnold, MD
05.2024

High School Diploma -

Chesapeake High School
Pasadena, MD
06.2021

Skills

  • Cash Register Operations
  • Service Prioritization
  • Organization and Time Management
  • To-Go Order Preparation
  • Special Dietary Requirements
  • Table Bussing
  • Menu Memorization
  • Bill Computation
  • Answer Telephone Calls
  • Conflict and Complaint Resolution
  • Cash and Transaction Handling
  • Customer Service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
A1

Timeline

Restaurant Hostess

Mi Pueblo II Restaurant
10.2020 - 12.2022

No Degree - Business Administration

Anne Arundel Community College

High School Diploma -

Chesapeake High School

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Carmen Meza