Carmen M Kubiak
Great Falls,US
Summary
35+ years of experience in maintaining professional client relationships, consistently displaying excellent customer service. Organized, detail-oriented Consultant with 12+ years of experience assessing the needs of military families by supporting, educating and counseling to ensure a resilient, ready Airman and families. Accomplished facilitator, from resume writing to military occupational crosswalk.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Community Readiness Consultant
US Air Force
Great Falls, MT, United States
03.2013 - Current
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
- Increased workshop attendance, promoting events through targeted social media campaigns and community outreach.
- Facilitated workshops and training sessions for client staff, enhancing their skills and knowledge in key areas.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Expanded the reach of our services by promoting them at job fairs, community events, and through social media channels.
- Provided ongoing support to clients experiencing challenges during their job search or transition into new roles.
- Developed strong partnerships among various community organizations that helped bridge gaps between employers looking for skilled workers.
- Enhanced job seeker satisfaction by creating tailored employment plans and providing personalized guidance.
Base/Formal Training Manager
US Air Force
Great Falls, MT, United States
02.2010 - 03.2013
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
- Collaborated with department heads to align training programs with organizational goals, ensuring relevancy and impact.
Education
Associates degree - Restaurant, Hotel and Fitness Management
Air University Community College of the Air Force
Maxwell AFB, ALSkills
- Proficient in guiding discussions
- Detail-oriented approach
- Managing client interactions
- Skilled in MS Office tools
- Engaging presentation skills
- Skill enhancement programs
- Career coaching support
- Tailored resume development
- Multimedia Training Development
Certification
- Federal Resume Coach - 40 hrs
- Coaching Conversations Training - 5 hrs
- Professional Management Coaching, - 35 hrs
- Certified Life Coach Institute - 36 hrs
- True Colors Certified Facilitator - 40 hrs
Timeline
Community Readiness Consultant
US Air Force
03.2013 - Current
Base/Formal Training Manager
US Air Force
02.2010 - 03.2013
Associates degree - Restaurant, Hotel and Fitness Management
Air University Community College of the Air Force