Carmen Mondragon
Dallas,TX
Summary
Hardworking and dependable team player with a strong background in customer-facing roles, seeking a part-time position in retail. Known for providing excellent service, staying organized under pressure, and creating positive experiences for customers. Quick to learn, adaptable, and always ready to contribute to a friendly and efficient work environment.
Overview
3
3
years of professional experience
Work History
Clinical Staff Assistant – Float
Ut Southwestern Medical Center
Dallas, Texas
05.2025 - Current
- Greet patients, verify insurance, and collect co-pays during check-in
- Schedule appointments and handle incoming phone calls professionally
- Support clinical and administrative staff by managing front desk tasks efficiently
Front Desk Receptionist
La Prada Family Dentistry
Garland, Texas
06.2024 - 05.2025
- Welcomed patients and kept the front office organized and welcoming
- Scheduled and confirmed appointments for multiple providers
- Verified insurance coverage and explained benefits to patients
Hostess/Front Desk
Ocean Prime
04.2023 - 06.2024
- Managed daily reservations and walk-in seating
- Provided high-quality service in a fast-paced dining environment
- Balanced phones, guest greetings, and host stand coordination
Sales Associate/ Shipment Team
American Eagle & Aerie Store
04.2022 - 05.2024
- Helped customers with product selection and handled checkout transactions
- Maintained a clean and organized sales floor and fitting rooms
- Assisted with shipment processing and store merchandising
Education
Associates of Real Estate -
Eastfield College/ Dallas College
Dallas, TX05-2027
High school or equivalent -
Skyline High School
Dallas, TX05.2022
Skills
- Customer service & communication
- Time management & organization
- Cash handling & payment processing
- Inventory & stockroom support
- Appointment scheduling
- Bilingual: Spanish & English
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Clinical Staff Assistant – Float
Ut Southwestern Medical Center
05.2025 - Current
Front Desk Receptionist
La Prada Family Dentistry
06.2024 - 05.2025
Hostess/Front Desk
Ocean Prime
04.2023 - 06.2024
Sales Associate/ Shipment Team
American Eagle & Aerie Store
04.2022 - 05.2024
Associates of Real Estate -
Eastfield College/ Dallas College
High school or equivalent -
Skyline High School
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