Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
OfficeManager

Carmen Natal

Security Officer
Bossier City,LA

Summary

Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in glock 17 weapons, defensive tactics and conflict de-escalation techniques. Knowledge of legal guidelines for all areas of security.

Tech savvy for surveillance systems. I am able to follow complex instructions that allow me to assist all law

enforcement personnel as well as staff.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Armed Security Officer

Ochsner LSU Health
Shreveport, LA
10.2020 - Current
  • Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Identified suspicious activity to determine appropriate response.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Communicated effectively with team members while coordinating efforts during shifts.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at Ochsner facilities.
  • Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
  • Provided friendly and professional assistance to employees, visitors and customers.

Patient Access Coordinator

Ochsner LSU Health
Shreveport, LA
08.2016 - 10.2020
  • Documented patient counters in hospital system and initiated follow-up actions.
  • Scheduled appointments for patients and coordinated follow-up visits as needed.
  • Obtained informed consent and payment documentation from patients and filed in system.
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Maintained accurate records of all patient care activities using electronic health record systems.
  • Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.

Security Officer

Apple
Austin, TX
07.2015 - 09.2016
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.

Patient Access Representative

Heritage Valley Pediatrics
Beaver, PA
10.2015 - 04.2016
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.

Patrol Officer

Statewide Patrol, Inc.
Austin, TX
07.2014 - 09.2015
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Responded to emergency calls and provided appropriate support.

Education

GED -

Robertson County Adult Basis ED
Springfield, TN
05-1999

Skills

  • Defensive Strategies
  • Staff Monitoring
  • First Responder Experience
  • Conflict De-Escalation
  • CCTV Monitoring
  • Staff Assistance
  • Customer Service
  • Incident Reporting
  • Attentive and Observant
  • Crisis Management Plans
  • Security Procedures Knowledge

Affiliations

  • I enjoy mentoring young children especially females to empower their self esteem and self worth
  • I enjoy the helping elderly with yard work near me
  • Spending time with my family

Accomplishments

  • I have received numerous awards for assisting and solving crisis issues. I have applied abilities and techniques such as actively listening and problem solving skills to de escalate and minimize crisis risks.

Certification

  • BLS
  • CPI
  • First Aid
  • AED
  • IAHSS

References

References available upon request.

Timeline

Armed Security Officer

Ochsner LSU Health
10.2020 - Current

Patient Access Coordinator

Ochsner LSU Health
08.2016 - 10.2020

Patient Access Representative

Heritage Valley Pediatrics
10.2015 - 04.2016

Security Officer

Apple
07.2015 - 09.2016

Patrol Officer

Statewide Patrol, Inc.
07.2014 - 09.2015

GED -

Robertson County Adult Basis ED

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