Carmen Navarro
Cary,United States
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
- Built positive client relationships and guided clients through treatments.
- Provided excellent customer service and skincare treatments to clients.
- Set up patient rooms and sterilized equipment.
Esthetician
Navias and Arylus Skincare Spa, LLC
Cary, United States
09.2019 - Current
- Built positive client relationships and guided clients through treatments.
- Set up patient rooms and sterilized equipment.
- Educated clients on skin care procedures and products.
- Designed customized facial and body treatments meeting individual client needs.
- Conducted private client consultations.
- Meticulously maintained spa appearance and cleanliness.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Referred clients to medical personnel for treatment of serious skin problems.
- Kept detailed records of client preferences, skin and products to provide seamless service.
- Inspected client's skin to determine best courses of treatment.
- Recommended home care regimen for desired results.
- Used magnifying lamps or visors to evaluate and examine client skin condition and appearance.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Educated clients on skin conditions, treatments and products to grow sales.
- Assessed client needs and recommended skin care and anti-aging products.
- Completed procedures to remove pore blockages and unsightly blackheads.
Education
Certificate - Esthetic
Mitchell’s Academy
Raleigh, NC02.2019
GED -
Wake Technical Community College
Raleigh, NC02.2017
Bachelor of Science - Accounting And Finance
Southern New Hampshire University
Hooksett, NHSkills
- Friendly, Positive Attitude
- Customer Service
- Organizational Skills
- Fluent in Spanish
- Active Listening
- Team Building
- Microsoft Office
- Critical Thinking
- Computer Skills
- PPE Use
- Team Management
- First Aid/CPR
- Supervision & Leadership
- Planning & Organizing
- Good Work Ethic
- Relationship Building
Timeline
Esthetician
Navias and Arylus Skincare Spa, LLC
09.2019 - Current
Certificate - Esthetic
Mitchell’s Academy
GED -
Wake Technical Community College
Bachelor of Science - Accounting And Finance
Southern New Hampshire University
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