Carmen O'Bright-Ciscomani
Ogden,UT
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Manager
Snow Star LP
04.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Assistant Manager
Sizzling Platter
06.2021 - 03.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Education
Associate of Arts - Criminal Justice
Weber State University
Ogden, UT06.2026
High School Diploma -
Americas High School
El Paso, TX06.2023
Skills
Leadership and team building
Problem Resolution
Training and coaching
Inventory Control
Verbal and written communication
Administrative Skills
Client Relations
Certification
- ServSafe July 2022 to June 2027
Timeline
General Manager
Snow Star LP
04.2024 - Current
Assistant Manager
Sizzling Platter
06.2021 - 03.2024
- ServSafe July 2022 to June 2027
Associate of Arts - Criminal Justice
Weber State University
High School Diploma -
Americas High School
Similar Profiles
Sarah GoodnoughSarah Goodnough
Executive Assistant to Firm at TruArc Partners, LP (formerly named Snow Phipps Group)Executive Assistant to Firm at TruArc Partners, LP (formerly named Snow Phipps Group)
Regina AlvaradoRegina Alvarado
General Manager at Snow starGeneral Manager at Snow star
Victor CadeVictor Cade
Lead Sorter at Lone Star Overnight LPLead Sorter at Lone Star Overnight LP