Carmen Olarti
'Ewa Beach,Hawaii
Summary
Dynamic ER Unit Secretary at Queen's Hospital-Punchbowl, adept at enhancing patient care through effective communication and meticulous data management. Proven track record in HIPAA compliance and patient confidentiality, while fostering teamwork and collaboration to streamline workflows and reduce wait times. Committed to maintaining high standards in a fast-paced environment.
Experienced with coordinating daily operations in emergency room settings. Utilizes strong organizational skills to manage patient records and streamline communication among medical staff. Knowledge of emergency room protocols and procedures, ensuring efficient and effective support in high-pressure situations.
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in [Software]. Professional with strong foundation in administrative support within healthcare settings. Skilled in managing patient records, coordinating schedules, and ensuring efficient communication. Focused on teamwork and adaptability to meet dynamic demands. Known for reliability and unwavering commitment to achieving results.
Overview
21
21
years of professional experience
Work History
ER Unit Secretary
Queen's Hospital- Punchbowl
05.2004 - Current
- Ensured HIPAA compliance while handling sensitive patient information with utmost confidentiality and discretion.
- Streamlined workflows for nurses and doctors by accurately maintaining patient charts and updating information as needed.
- Increased ER efficiency with prompt communication between medical professionals regarding patient updates.
- Assisted in reducing wait times by promptly answering phone calls, directing inquiries, and routing messages to appropriate personnel.
- Collaborated with other departments for seamless interdepartmental communication regarding patient care plans.
- Organized medical supplies inventory to ensure proper stock levels and accessibility for ER staff members.
- Helped maintain Emergency Department''s accreditation status through strict adherence to regulatory guidelines and documentation requirements.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared and processed patient referrals and transfer requests.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
No Degree - Medical Terminology
KCC
Honolulu, HI06.1993
Associate of Arts - Paramedicine
KCC
KCC01-1990
Skills
- HIPAA compliance
- Accurate data entry
- Scheduling appointments
- Patient confidentiality maintenance
- Emergency room procedures
- Medical terminology proficiency
- Patient registration
- Teamwork and collaboration
- Customer service
- Attention to detail
- Reliability
- Excellent communication
- Patient education
Languages
Spanish
Limited Working
Timeline
ER Unit Secretary
Queen's Hospital- Punchbowl
05.2004 - Current
No Degree - Medical Terminology
KCC
Associate of Arts - Paramedicine
KCC
Similar Profiles
Casey AkisadaCasey Akisada
Pharmacy Info Systems/QA Assurance Coordinator at The Queen's Medical Center, Punchbowl Street, Honolulu, HIPharmacy Info Systems/QA Assurance Coordinator at The Queen's Medical Center, Punchbowl Street, Honolulu, HI
Holly GardnerHolly Gardner
Registered Nurse - Trauma Telemetry at The Queen's Medical Center, Punchbowl Street, Honolulu, HIRegistered Nurse - Trauma Telemetry at The Queen's Medical Center, Punchbowl Street, Honolulu, HI
Judith GealonJudith Gealon
Patient Service Representative at The Queen's Medical Center, Punchbowl Street, Honolulu, HIPatient Service Representative at The Queen's Medical Center, Punchbowl Street, Honolulu, HI
Abigael FloresAbigael Flores
Certified Hemodialysis Technician at Fresenius Kidney Care DialysisCertified Hemodialysis Technician at Fresenius Kidney Care Dialysis
SEANA DEL ROSARIOSEANA DEL ROSARIO
Senior Administrative Assistant at Aqua Engineers, Inc.Senior Administrative Assistant at Aqua Engineers, Inc.