Carmen Orozco

Accounting Office Manager

Anza Gas Services Inc.

Anza

09.2019 - 06.2024

Manage payables from entry to payment, ensuring accuracy and timely processing.
Oversee accounts receivable and payable, handling checks, cash, and card transactions.
Organize customer data and interactions in RCC for seamless communication.
Assist customers with payments, new accounts, and service cancellations.
Conduct daily bank deposits and post office errands, ensuring end-of-day balance accuracy.
Managed data entry for shipping and billing, ensuring accuracy under minimal supervision.
Reconciled monthly accounts, aligning with company guidelines for precise financial reporting.
Conducted and documented monthly safety reviews, maintaining compliance and safety standards.
Developed spreadsheets to monitor plant financials and track outstanding invoices efficiently.
Handled complex customer inquiries, demonstrating exemplary customer service skills.
Coordinated document control to streamline mortgage satisfaction processing, enhancing efficiency.
Ensured precise record-keeping for broker communications, improving data accuracy.
Facilitated effective communication between financial entities, boosting collaboration.
Delivered timely financial updates, strengthening customer relations and trust.
Managed office schedule, enhancing workflow efficiency and client satisfaction.
Delivered precise customer service, improving internal and external communication.
Executed diverse clerical tasks, showcasing advanced organizational skills.
Managed office equipment and composed customer correspondence via fax and email, enhancing communication.
Utilized Word and Excel to streamline document processing, improving efficiency.
Scheduled student appointments and updated records, ensuring accurate counselor availability.
Maintained operational records and routed calls, supporting smooth office operations.
Handled customer inquiries, ensuring timely resolutions and satisfaction.
Processed payments efficiently, maintaining accurate financial records.
Organized office data, improving accessibility and workflow.
Drafted and edited reports, enhancing clarity and communication.