Overview
Work History
Education
Skills
Timeline
Generic

Carmen Orta

Austin,Tx

Overview

13
13
years of professional experience

Work History

Cashier / Warehouse Associate

Callahans General Store
12.2019 - Current
  • The cashiers job duties are to be attentive to customers
  • - Manage customer transactions using cash registers
  • - Scan goods and making sure the prices are accurate
  • - Collect payment cash/card
  • - Issue receipts/ refunds/ change or ticket
  • - Redeeming stamps or coupons
  • - Resolving customer complaints guide and provide relevant information
  • - Greeting customers entering and exiting the store
  • - Shipping and receiving job is to
  • - Manages the shipment and receipts of all product and supplies
  • - Scans each items UPC and inserts description,cost and sale price
  • - Being able to work a worksheet to complete invoices received
  • - Collaborated and communicates with logistics techs and customer service reps, service providers and others involved in the shipment and receiving
  • - Tracks, traces and updates the status of incoming and outgoing shipments
  • - Maintains a clean, neat and member ready area

Cashier/ Key Holder / Bookkeeping / Business Center

H-E-B
04.2013 - 05.2015
  • The cashiers main job responsibility is to check out customers' items, collect payment for the items and provide positive customer service
  • Greeting and assisting customers in a positive and friendly manner
  • - Provides work direction and training for other partners
  • - Being able to communicate and supervise employees in the department
  • - Approves financial transactions such as overrides, openings/closing suspended orders
  • - Managing trac flow/ customer throughput/monitoring daily performance goals
  • - Tracks high sales times to ensure proper stang including lunch and break times
  • - Troubleshooting equipment
  • - The Cash Controllers main job is to accurately operate the store and business centers money flow
  • - Keeping records of store financial transactions ensures oce/ store funds balance
  • - Performs all terminal and bank readings
  • - prepares /reconciles tills
  • - Running checks through the scanner 20-25 checks at a time
  • Manually entering them if they cannot be read by the scanner
  • - Keeping an organized work environment
  • - Visiting the sales floor to help with pulls and audits
  • - Researches/resolves store accounting variances
  • - Communicating feedback to cashiers as needed
  • - Performs business center representatives duties frequently
  • - Handles large sums of cash
  • - Making deposits daily as needed

Cashier/General Merchandise Helper

Fiesta Mart
03.2012 - 04.2013
  • The Cashiers main job responsibility is to checkout customers items, collecting payment for the items and providing positive customer service
  • Greeting and assisting customers in a positive and friendly manner
  • - Checking out customers' purchases using a scanner and or keyboard
  • - Weighing Certain items
  • - Typing in codes for items that wont scan or codes for weighable items
  • - The ability to recognize dierent products from dierent departments
  • - Knowing the dierent payment methods
  • - Determining cash back transactions verifies change to be given
  • - Counts money for periodic pickups
  • - Communicating with coworkers about products and prices
  • - Knowing when to make change order before running out
  • - Being able to deal with upset customers and making sure they leave happy and satisfied with the outcome
  • - Understanding the procedures on directing customers for refunds
  • Returns and exchanges
  • - Complete s - Paperwork for opening and closing
  • - maintain a clean and safe work environment
  • - As General merchandise helper you help stock/restock/price merchandise
  • Also keeping an inventory of what is on hand

Education

High School Graduate -

Ayw High
01.2009

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Timeline

Cashier / Warehouse Associate

Callahans General Store
12.2019 - Current

Cashier/ Key Holder / Bookkeeping / Business Center

H-E-B
04.2013 - 05.2015

Cashier/General Merchandise Helper

Fiesta Mart
03.2012 - 04.2013

High School Graduate -

Ayw High

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Carmen Orta