Carmen Orta
Austin,Tx
Overview
13
13
years of professional experience
Work History
Cashier / Warehouse Associate
Callahans General Store
12.2019 - Current
- The cashiers job duties are to be attentive to customers
- - Manage customer transactions using cash registers
- - Scan goods and making sure the prices are accurate
- - Collect payment cash/card
- - Issue receipts/ refunds/ change or ticket
- - Redeeming stamps or coupons
- - Resolving customer complaints guide and provide relevant information
- - Greeting customers entering and exiting the store
- - Shipping and receiving job is to
- - Manages the shipment and receipts of all product and supplies
- - Scans each items UPC and inserts description,cost and sale price
- - Being able to work a worksheet to complete invoices received
- - Collaborated and communicates with logistics techs and customer service reps, service providers and others involved in the shipment and receiving
- - Tracks, traces and updates the status of incoming and outgoing shipments
- - Maintains a clean, neat and member ready area
Cashier/ Key Holder / Bookkeeping / Business Center
H-E-B
04.2013 - 05.2015
- The cashiers main job responsibility is to check out customers' items, collect payment for the items and provide positive customer service
- Greeting and assisting customers in a positive and friendly manner
- - Provides work direction and training for other partners
- - Being able to communicate and supervise employees in the department
- - Approves financial transactions such as overrides, openings/closing suspended orders
- - Managing trac flow/ customer throughput/monitoring daily performance goals
- - Tracks high sales times to ensure proper stang including lunch and break times
- - Troubleshooting equipment
- - The Cash Controllers main job is to accurately operate the store and business centers money flow
- - Keeping records of store financial transactions ensures oce/ store funds balance
- - Performs all terminal and bank readings
- - prepares /reconciles tills
- - Running checks through the scanner 20-25 checks at a time
- Manually entering them if they cannot be read by the scanner
- - Keeping an organized work environment
- - Visiting the sales floor to help with pulls and audits
- - Researches/resolves store accounting variances
- - Communicating feedback to cashiers as needed
- - Performs business center representatives duties frequently
- - Handles large sums of cash
- - Making deposits daily as needed
Cashier/General Merchandise Helper
Fiesta Mart
03.2012 - 04.2013
- The Cashiers main job responsibility is to checkout customers items, collecting payment for the items and providing positive customer service
- Greeting and assisting customers in a positive and friendly manner
- - Checking out customers' purchases using a scanner and or keyboard
- - Weighing Certain items
- - Typing in codes for items that wont scan or codes for weighable items
- - The ability to recognize dierent products from dierent departments
- - Knowing the dierent payment methods
- - Determining cash back transactions verifies change to be given
- - Counts money for periodic pickups
- - Communicating with coworkers about products and prices
- - Knowing when to make change order before running out
- - Being able to deal with upset customers and making sure they leave happy and satisfied with the outcome
- - Understanding the procedures on directing customers for refunds
- Returns and exchanges
- - Complete s - Paperwork for opening and closing
- - maintain a clean and safe work environment
- - As General merchandise helper you help stock/restock/price merchandise
- Also keeping an inventory of what is on hand
Education
High School Graduate -
Ayw High
01.2009
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier / Warehouse Associate
Callahans General Store
12.2019 - Current
Cashier/ Key Holder / Bookkeeping / Business Center
H-E-B
04.2013 - 05.2015
Cashier/General Merchandise Helper
Fiesta Mart
03.2012 - 04.2013
High School Graduate -
Ayw High