Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carmen Parra

Phoenix,AZ

Summary

Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance. Detail-oriented [Job Title] with experience in manufacturing setting. Demonstrated expertise in creating components to precise specifications and working with various tools and machinery. Proven record of creating components to meet customer specifications. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Production Assembler

Wesco Anixter
03.2022 - Current
  • Demonstrated exceptional attention to detail while assembling intricate components, resulting in fewer defects and higher overall quality levels.
  • Maintained a clean and organized workspace, allowing for efficient workflow and adherence to safety protocols.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.

Customer Service Representative

Circle K
09.2018 - 06.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

High School Diploma -

ASU Preparatory Academy
Phoenix
05.2016

Skills

    English/ Spanish Bilingual

    Adaptive Learning

    Fast-Paced Environment

    Workplace Safety

    Product Assembly

    Product Inspections

    Quality Inspections

    Attention to Detail

    Customer Service

    Money handling abilities

    Staff Training

    Product Sales

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Production Assembler

Wesco Anixter
03.2022 - Current

Customer Service Representative

Circle K
09.2018 - 06.2020

High School Diploma -

ASU Preparatory Academy
Carmen Parra