CARMEN PERRY
Orlando
Summary
Hello, I am Carmen Perry I am a recent graduate with foundational knowledge in Childhood Development as well as Elementary Education. I do also have hands-on experience gained through academic projects and internships. I exemplify strong teamwork management, problem-solving, and time-management skills. Prepared to make meaningful contributions with commitment and drive. I do take pride in having hands-on experience in the Airline industry. I like to bring my problem-solving skills and proactive approach to new tasks. I am known for adaptability, creativity, and having a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. The most important aspect of working with others in my opinion is safety, healthy communication, and team work! I hope to soon be apart of the family and will certainly prove as to why I am an asset to the team!
Overview
9
9
years of professional experience
Work History
Frontier Airlines
Flight Attendant
05.2022 - Current
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
- Executed menu and drink orders to meet preferences of passengers.
- Directed junior team members in proper duties and company regulations.
- Inventoried aircraft amenities and completed order list for turnaround.
- Restocked and organized food, beverage and passenger items inventory.
- Observed passengers for intoxication or possible threat to safety.
- Helped guests locate seats and stow luggage in appropriate locations.
- Demonstrated proper use of seat belts, oxygen masks and flotation devices to prepare for emergencies.
- Took measures during unusual conditions to maximize safety of customers and crew.
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Kept cabin neat, clean and professional in appearance.
- Conducted preflight checks to assess general condition and cleanliness of aircraft.
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
Spirit Airlines Inc.
Flight Attendant
09.2021 - 03.2022
- Demonstrated safety equipment and procedures to meet FAA guidelines.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
- Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
- Conducted preflight checks to assess general condition and cleanliness of aircraft.
- Kept cabin neat, clean and professional in appearance.
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Demonstrated proper use of seat belts, oxygen masks and flotation devices to prepare for emergencies.
- Helped guests locate seats and stow luggage in appropriate locations.
Fedex Ground
Package Handler
01.2021 - 09.2021
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Assisted in loading delivery trucks with prepared packages.
- Loaded completed orders on pallets according to delivery numbers.
Camp Bur-Mill
Lead Camp Counselor
06.2021 - 08.2021
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Coordinated and led group activities for campers and counselors.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Recognized and implemented safety standards to minimize incidents or accidents.
Planet Fitness
Front Desk Clerk/Receptionist
11.2018 - 12.2019
- Always coming in with an upbeat attitude, making sure members needs are accommodated, checking members in, cleaning & detailing equipment, doing walk arounds, bathroom checks, and always following the 5 points of the planet fitness concept, Accountability, determination, Humility, integrity, and being a Team
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Maintained clean and presentable reception area to maintain professional business reputation.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed customer complaints and rectified issues to complete satisfaction.
Dunkin' Donuts
Shift Leader/Cashier
01.2016 - 02.2017
- Taking orders, making drinks and food in high pace environments, cleaning as well as detailing equipment, checking bathroom, making sure facility Is always clean
- Being in charge of cleaning schedules, and essentially leading the shift.
Education
Bachelor of Arts - Elementary Education
North Carolina A & T State University
Associate of Arts - Child Development
Wake Technical Community College
Raleigh, NCHigh School Diploma -
Holly Springs High School
Holly Springs, NC06.2018
Skills
- Problem-Solving
- Team Leadership
- Customer Service
- Detail Oriented
- Regulatory Compliance
- Payment Processing
- Verbal and Written Communication
- Issue Resolution
- Decision Making
- Staff Training
Timeline
Frontier Airlines
Flight Attendant
05.2022 - Current
Spirit Airlines Inc.
Flight Attendant
09.2021 - 03.2022
Camp Bur-Mill
Lead Camp Counselor
06.2021 - 08.2021
Fedex Ground
Package Handler
01.2021 - 09.2021
Planet Fitness
Front Desk Clerk/Receptionist
11.2018 - 12.2019
Dunkin' Donuts
Shift Leader/Cashier
01.2016 - 02.2017
Associate of Arts - Child Development
Wake Technical Community College
High School Diploma -
Holly Springs High School
Bachelor of Arts - Elementary Education
North Carolina A & T State University
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