Carmen Pilette
LONDON
Summary
Dynamic professional with extensive experience at Walmart and Al's Catering, excelling in customer service and inventory management. Recognized for enhancing product organization and maintaining high-quality standards. A proactive team player with strong communication skills and a commitment to safety, ensuring a positive shopping experience and operational efficiency.
Overview
41
41
years of professional experience
Work History
HBA Stocker, Customer Service
Walmart
01.2020 - 01.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Chef, Hostess, Planner, Coordinator
Al's Catering
01.1999 - 01.2020
- Managed cooking stations with precision and ensured cleanliness after each shift.
- Ensured accurate temperatures for freezers and refrigerators at the start of each shift.
- Maintained well-organized mise en place to keep work consistent.
- Monitored supply levels and initiated replenishment as needed.
- Implemented measures to prevent cross-contamination in food preparation and storage.
- Conducted proper cleaning processes to ensure cleanliness of stations and equipment used for preparing various raw proteins.
- Developed budget-friendly approaches for maintaining top-quality outputs.
- Directed team members to complete multiple preparation assignments seamlessly.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Coordinated inventory checks to plan future supply orders efficiently.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Maintained high levels of cleanliness to promote a safe cooking environment.
Baker, Produce, Head Cashier
Grand Union Supermarket
01.1983 - 03.1998
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Education
Medical Administration Assistant
Ultimate Medical Academy
Clearwater, FLCriminal Justice
Strayer University
D. C. British Columbia 07.2014
Associate Of Arts And Sciences - Criminal Justice And Business Administration
University of Phoenix
Tempe, AZ04.2011
Culinary Arts
Bellows Free Academy
Saint Albans, VT06.1984
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Customer assistance
- Customer relationships
- Punctual and reliable
- Merchandise stocking
- Product restocking
- Stock rotation
- Cleaning procedures
- Supply restocking
- Clear communication
- Shelving of products
- Flexible schedule
- Product organization
- Energetic and outgoing
- Safe lifting procedures
- Money handling
- Merchandise display
- Order receiving
- Safety processes and procedures
- Complex Problem-solving
- Merchandise rotation
- Display assembly
- Product displays
- Performance improvement
- POS systems
- Loss prevention
- Equipment cleaning
- Equipment monitoring
- Verbal and written communication
- Stock replenishment
- Physical stamina
- Barcode scanning
Timeline
HBA Stocker, Customer Service
Walmart
01.2020 - 01.2024
Chef, Hostess, Planner, Coordinator
Al's Catering
01.1999 - 01.2020
Baker, Produce, Head Cashier
Grand Union Supermarket
01.1983 - 03.1998
Medical Administration Assistant
Ultimate Medical Academy
Criminal Justice
Strayer University
Associate Of Arts And Sciences - Criminal Justice And Business Administration
University of Phoenix
Culinary Arts
Bellows Free Academy
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