Carmen Pitts
Cincinnati,Ohio
Summary
Versatile professional with extensive experience in cosmetology education and classroom support. Demonstrates quick adaptability and a commitment to maintaining high work efficiency. Continuously seeks opportunities for improvement and professional growth. Proven ability to enhance learning environments and work engagement.
Overview
13
13
years of professional experience
Work History
1:1 Paraprofessional
Cincinnati Public Schools
Cincinnati, Ohio
01.2025 - Current
- Assisted student in executing individualized learning plan and completing academic tasks to enhance understanding.
- Collaborated with educators to develop engaging instructional materials that supported diverse learning styles.
- Monitored student behavior and implemented positive reinforcement strategies to encourage progress and self-regulation.
- Participated in professional development sessions to improve support techniques.
Cosmetologist
Carmen Michelle Customs llc
Cincinnati, Ohio
06.2013 - Current
- Executed diverse hair services, specializing in natural hair care, locs, and braiding, enhancing client satisfaction through tailored cutting, coloring, and customized styling.
- Provided personalized consultations, identifying and addressing individual client hair care needs to foster long-term relationships.
- Developed a loyal client base through excellent customer service.
- Coordinated client appointments using scheduling software to ensure efficient time management. using scheduling software. through scheduling software program.
- Maintained organized and clean workstations and tools to ensure compliance with safety regulations in Ohio, promoting a safe and welcoming environment.
Cosmetology Instructor
Empire Beauty School-Colerain
Cincinnati, Ohio
12.2023 - 12.2024
- Instructed students on advanced techniques in hair, skin, and nail care.
- Developed engaging lesson plans for cosmetology students at a leading beauty school.
- Evaluated student performance through practical assessments and written tests.
- Assessed student progress by providing feedback on technique accuracy during practical assessments.
- Maintained compliance with state regulations and industry standards in instruction.
- Examined state board regulations to ensure compliance with licensing standards. related to licensure requirements for cosmetologists.
- Collaborated with faculty to improve curriculum based on industry developments.
- Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.
- Supervised clinical experiences in the college salon or spa setting.
- Demonstrated techniques for care on both mannequins and live people.
- Utilized technology to enhance learning experience for students.
- Organized student competitions to encourage creativity and skill application in cosmetology.
- Kept detailed student records, monitoring progress and growth to provide individual support.
- Advised students on job search strategies such as resume writing and interview techniques.
- Prepared course objectives to follow school's curriculum standards established by school and state.
Customer Service Coordinator
Empire Beauty School-Colerain
Cincinnati, Ohio
07.2022 - 11.2023
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Tracked orders from placement through delivery and follow-up as needed.
- Facilitated communication between departments to streamline operations and services.
- Collaborated with leadership teams to evaluate previous actions and adjust procedures for handling future issues.
- Managed daily tasks such as scheduling appointments, handling paperwork, filing documents.
- Performed data entry tasks related to customer accounts and order processing.
- Monitored documentation procedures to maintain consistent policies and current records.
- Updated databases with new and modified customer data.
- Collaborated with instructors to resolve student issues and improve satisfaction.
Education
Advanced License/Educator License of Cosmetology in The State of Ohio - Cosmetology
Empire Beauty School
8419 Colerain Ave, Cincinnati, OH 4523904-2013
GED -
Urban League of Greater Cincinnati
3458 Reading Road Cincinnati, OH 4522907-2005
Skills
- IEP compliance
- Conflict resolution
- Speech therapy support
- Helping students with special needs
- Documentation management
- Inventory management
- CRM software
- Clerical support
- Report preparation
- Effective workflow management
- Appointment management
- Customer relationship management
- Hair care education
- Problem solving
- Time management
- QuickBooks proficiency
- Advanced
- Continuing education
- Budgeting and reporting
- Continuous improvement
- Administrative support
Timeline
1:1 Paraprofessional
Cincinnati Public Schools
01.2025 - Current
Cosmetology Instructor
Empire Beauty School-Colerain
12.2023 - 12.2024
Customer Service Coordinator
Empire Beauty School-Colerain
07.2022 - 11.2023
Cosmetologist
Carmen Michelle Customs llc
06.2013 - Current
Advanced License/Educator License of Cosmetology in The State of Ohio - Cosmetology
Empire Beauty School
GED -
Urban League of Greater Cincinnati