Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Carmen Planadeball

Sales or Customer Service Manager
Orlando,FL

Summary

Accomplished Sales and Customer Service Leader, who has SOLD MILLIONS in Products and Services, ranging from Airline tickets, Cruises, Rental Cars, Credit Cards, Cruises, Timeshares and Real Estate. Hardworking and Dependable, who always Meets and Exceeds Company Expectations. Recipient of Many Sales and Customer Service Awards. Passionate about Putting together Sales or Customer Service teams and Enjoys Leading others By Example.

Overview

7
years of professional experience

Work History

Realty Hub

Realtor
03.2019 - Current

Job overview

  • Negotiated, facilitated, and managed real estate transactions.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Educate clients on different mortgage products. Assist with Mortgage processing and Title Closing.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Stratmar Financial Services

Assistant Sales Manager
02.2019 - 09.2022

Job overview

  • Trained new associates in successful sales and performance strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed and developed sales team.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Employee Scheduling and Inventory Control.
  • Our efforts allowed us to open offices in Nevada, Los Angeles, Connecticut, and New York as well as a second office at The Orlando International Airport..

Grand Homes Florida Realty And Management LLC

Sales Manager/ Office Manager
04.2016 - 02.2019

Job overview

  • Developed office policies by implementing standards and procedures to guide efficient, effective operation of office.
  • Hired and Trained New Sales Agents and Managed everything related to the office.

Education

Valencia East Campus
Orlando Florida

Associate of Arts And Sciences from Business Management
1996

Recinto Universitario De Cayey University of PR
Cayey, Puerto Rico

from Social Sciences
1981

Skills

  • Price Structuring, Property Rights, Property Management, Leasing and Sales
  • Sales Negotiation, Mortgage Processing and Title Closing
  • Market and Competitive Analysis
  • Appraisal Accuracy
  • Coaching and Mentoring
  • Sales Team Supervision
  • Employee Motivation
  • Fully Bilingual, English and Spanish
Availability
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Timeline

Realtor

Realty Hub
03.2019 - Current

Assistant Sales Manager

Stratmar Financial Services
02.2019 - 09.2022

Sales Manager/ Office Manager

Grand Homes Florida Realty And Management LLC
04.2016 - 02.2019

Valencia East Campus

Associate of Arts And Sciences from Business Management

Recinto Universitario De Cayey University of PR

from Social Sciences

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Carmen PlanadeballSales or Customer Service Manager