Carmen Porter
Milwaukee,WI
Summary
- Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families.
- Dedicated Case Manager provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Case Management position. Ready to help team achieve company goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Case Manager
Whitmore Cares
03.2017 - Current
- Determined and coordinated appropriate level of care to meet individual patient needs.
- Coordinated resources from diverse providers for intervention plans.
- Reviewed effectiveness of treatment for individual and family situations.
- Reviewed treatment plans against individual goals and healthcare standards.
- Reviewed and recorded progress of patients.
- Assisted patients in receiving high-quality, appropriate care with best possible results.
- Developed appropriate care plans for at-risk individuals and high-risk families.
- Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
- Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
- Recorded client status progress and challenges in logbooks and reports.
- Provided ongoing compassionate patient care for each client.
- Built strong and trusting rapport with clients and loved ones.
Child Care Provider/Owner
Self Employed
03.2004 - 01.2017
- Met with parents about daily activities, positive developments, and issues.
- Kept notes of behavior issues, food served, and medications administered to children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Developed age-appropriate activities and crafts to engage children.
Management
V & J Foods Inc.
04.1994 - 08.2004
- Communicated clearly and positively.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
- Reduced and controlled expenses.
- Developed profit and lost reports.
- Managed crew of 20
- Hiring
- Orientated
- Training
- Identify and developed team leader / shift mangers.
- Scheduling
Education
Bachelor of Science - Human And Social Service
Bryant And Stratton College
Orchard Park, NY10.2024
Associate of Science - Human and Social Service
Bryant Stratton
Orchard Park, NY04.2018
Earned some credits - Early Childhood Education
UWM
Milwaukee, WI2008
Early Childhood
Penn Foster
Scranton, PA2004
High School Diploma -
North Division High School
Milwaukee, WI1996
Skills
- Case Notes
- Case Planning and Management
- Resource Identification
- Emotional Awareness
- Case Planning
- Conflict Resolution
- Verbal and Written Communication
- Client Empowerment
- Treatment Planning
- Community Resources
- Intervention Plans
- Clients Rights
- Case Management Tracking
- Home Visits and Inspections
- School Visits
- Crisis Intervention
- Alcohol and Substance Abuse
- Motivational Interviewing
Timeline
Case Manager
Whitmore Cares
03.2017 - Current
Child Care Provider/Owner
Self Employed
03.2004 - 01.2017
Management
V & J Foods Inc.
04.1994 - 08.2004
Bachelor of Science - Human And Social Service
Bryant And Stratton College
Associate of Science - Human and Social Service
Bryant Stratton
Earned some credits - Early Childhood Education
UWM
Early Childhood
Penn Foster
High School Diploma -
North Division High School
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