Carmen Reyes
Waterford
Summary
Enthusiastic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Budtender
Puff Cannabis
02.2023 - Current
- Assist customers in product selection and provided detailed information on strains and effects.
- Built trust and credibility with customers through effective communication and product expertise.
- Achieved higher sales by understanding customer needs and offering appropriate product solutions.
Server
Empire Kitchen & Cocktails
02.2023 - 02.2025
- Assisted in training new servers on menu items, service protocols, and customer engagement techniques.
- Incorporated guest feedback to elevate service quality and dining satisfaction.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Sales Associate
Thrifty Florist
02.2023 - 06.2024
- Expressed creativity by crafting personalized floral displays for diverse occasions.
- Ensured inventory met freshness and quality requirements consistently.
- Quoted and processed customer orders to align with specifications.
Cocktail Server
Delux Bar & Lounge
11.2022 - 02.2023
- Managed multiple drink orders efficiently, ensuring timely delivery and accuracy during peak hours.
- Boosted beverage sales through strategic upselling techniques and promoting daily specials.
- Adapted to fast-paced environment, maintaining high-quality service during rush hours and special events.
Education
High School Diploma -
Success Virtual Learning
Pontiac, MI06.2020
Skills
Quick learner
Organized
Suggestive Selling
Team Player
Sales Strategies
Flexible and reliable
Customer Service and Rapport
Transactions and Cash Handling
Timeline
Budtender
Puff Cannabis
02.2023 - Current
Server
Empire Kitchen & Cocktails
02.2023 - 02.2025
Sales Associate
Thrifty Florist
02.2023 - 06.2024
Cocktail Server
Delux Bar & Lounge
11.2022 - 02.2023
High School Diploma -
Success Virtual Learning