Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carmen Rios Rodriguez

Kissimmee,FL

Summary

Driven, hardworking and compassionate National Certified Medical Assistant bringing high level of patient care, staff supervision. Adaptable and resilient with strong attention to detail, emergency response experience, and skilled at multitasking and prioritizing patient needs. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Facilitator

Walmart Health
01.2022 - Current
  • Supported organizational change initiatives through effective facilitation of targeted employee training programs.
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of subject matter.
  • Fostered inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
  • Evaluated participant progress through ongoing assessments to ensure mastery of course objectives before concluding each session.
  • Lead multiple complex, high-visibility strategic facilitation projects by engaging senior leadership and a wide range of stakeholders who span multiple central departments and disparate department and academic units. Experience in curriculum and course design with Elucidat and Moodle.(Ex: 38 Value-Based Care Education asynchronous modules for providers and clinicians, Laboratory Safety, Vaccine Handling and Storage, Specimen Alloquating). Interpret insights and conclusions from qualitative/quantitative discovery research via SCRT reports , synthesize findings, develop recommendations, and communicate results to senior level client teams. Expert facilitation skills: Skilled at building trust and relationships, guiding the conversation, creating safe spaces for constructive conversation, resolving conflict and mediating in group settings, navigating cross-cultural dynamics and a variety of stakeholders, remaining neutral, actively listening and reflecting back, guiding the group toward alignment and resolution.
  • Developed customized training materials, enhancing participant comprehension and retention of key concepts.

Medical Assistant

Center For Living Well (Disney World Clinic)
03.2022 - Current
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Value-Based Care (pre-visit planning, care gaps, referrals, transitions of care, chronic care management),
  • EKG,
  • Spirometry,
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Phlebotomy,
  • Ear lavage,
  • Medication Preparation and Administration,
  • Point of Care testing,
  • Analyzer Testing,
  • EPIC EMR,
  • Orchard LIS,
  • E-screen
  • Quality Control
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.

Lead Medical Assistant

Sanitas Medical Center
03.2019 - 01.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Room Patient
  • Prepare Patient for Procedures,
  • Assist with Examinations and Minor Office Procedures, Vital Signs
  • EKG
  • Pediatric Patients,
  • Diabetes Retinal Eye Exam,
  • Referrals,
  • Geriatric Patients
  • Scheduling
  • Inventory of vaccine and medication
  • Ordering clinical supplies
  • Order Medication and Vaccines
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Coach
  • Team member annual evaluation


Education

Certificate -

Florida Technical College
Orlando, FL
01.2019

Skills

  • Decision Making
  • Clear Patient Communication
  • Patient Condition Monitoring
  • Care Coordination
  • Accurate Documentation
  • Creative Problem Solving
  • Compassionate and Caring
  • Attention to Detail
  • Critical Thinking
  • Infection Control Procedures
  • Delegation and Motivation
  • Patient Care Oversight
  • Emotional and Social Support
  • Basic Life Support
  • Compassionate Care
  • Ethical Practice
  • Clinical assessment
  • Nursing Leadership
  • Patient Care
  • Recruiting and training
  • Patient Education
  • Patient Health Education
  • Electronic Charting
  • Clinical Quality Improvement
  • Medication Administration
  • Team Development
  • Compliance Monitoring
  • Performance Improvement
  • Clinical Leadership
  • Staff Development
  • Staff Education
  • Problem-Solving
  • Time Management
  • Multitasking
  • Excellent Communication
  • Direct Patient Care
  • Decision-Making
  • Staff Evaluation
  • Reliability
  • Adaptability
  • Professionalism
  • Interpersonal Skills
  • Coaching and Mentoring
  • Staff Management
  • Medical Records Management
  • Basic Life Support for Health Care Providers (BLS)
  • Patient Records Analysis
  • EMR / EHR

Certification


  • National Certified Clinical Medical Assistant - Id Num 1080909
  • Notary - Date: 1/3/2023 Certificate # 548398

Timeline

Medical Assistant

Center For Living Well (Disney World Clinic)
03.2022 - Current

Facilitator

Walmart Health
01.2022 - Current

Lead Medical Assistant

Sanitas Medical Center
03.2019 - 01.2022

Certificate -

Florida Technical College

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Carmen Rios Rodriguez