Summary
Overview
Work History
Education
Skills
Timeline
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Carmen Rivas

Hillsboro,OH

Summary

Hardworking student with experience in customer service, sales, and management. Currently pursuing a Bachelor's degree in Public Relations. Worked as an Assistant Manager and Sales Associate at a photography company, gaining strong communication and leadership skills. I also have experience as a Hostess and Cashier, which helped me develop excellent customer service abilities.

Overview

6
6
years of professional experience

Work History

Assistant Seasonal Manager

Cherry Hills Program
11.2023 - 12.2024
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Defined clear targets and objectives and communicated to other team members.

Seasonal Sales Associate

Cherry Hill Programs
03.2024 - 04.2024
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Cashier

Micheals
08.2022 - 10.2022
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.

Restaurant Hostess

Manhattan Deli
06.2019 - 08.2019
  • Answered customer questions about hours, seating, and menu information.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.

Education

Bachelor of Arts -

Lakeland Community College
Willoughby, OH
05.2026

Skills

  • Sales proficiency
  • Product and service knowledge
  • Sales Strategies
  • Strategic Planning
  • Customer Relationship Management (CRM)
  • Team building expertise
  • Customer service

Timeline

Seasonal Sales Associate

Cherry Hill Programs
03.2024 - 04.2024

Assistant Seasonal Manager

Cherry Hills Program
11.2023 - 12.2024

Cashier

Micheals
08.2022 - 10.2022

Restaurant Hostess

Manhattan Deli
06.2019 - 08.2019

Bachelor of Arts -

Lakeland Community College

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Carmen Rivas