Carmen Rivera Colon
Bridgeport,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I'm well-versed in computer systems such as Microsoft Word, Excel, and PowerPoint. Also, I'm fluent in Spanish and efficient in English.
Overview
4
4
years of professional experience
Work History
Housekeeper
Hotel Hampton Inn & Suites
03.2022 - 09.2022
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Housekeeper
Marriott Resort & Stellaris Casino
05.2021 - 03.2022
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Customer Service Associate Cashier
Marshalls Retail Store
11.2019 - 06.2020
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined check-out process for improved customer experience and reduced wait times.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
- Collaborated with team members to maintain adequate inventory levels, contributing to optimal store operations.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
Administrative Assistant
Family Medical Institute
09.2018 - 09.2019
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Business Administration And Management - Business Administration And Management
National University College - Carolina
Carolina, PR09.2018
High School Diploma -
Albert Einstein School of PR
San Juan, PR05.2017
Skills
- Infection Control
- Cleaning Techniques
- Restroom Detailing
- Customer Service
- Teamwork and collaboration
- Problem-solving abilities
- Data Entry
- Process Improvement
- Professional and Courteous
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Housekeeper
Hotel Hampton Inn & Suites
03.2022 - 09.2022
Housekeeper
Marriott Resort & Stellaris Casino
05.2021 - 03.2022
Customer Service Associate Cashier
Marshalls Retail Store
11.2019 - 06.2020
Administrative Assistant
Family Medical Institute
09.2018 - 09.2019
Business Administration And Management - Business Administration And Management
National University College - Carolina
High School Diploma -
Albert Einstein School of PR
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