Carmen Rodriguez
Las Cruces,NM
Summary
Accomplished Medical Assistant with a proven track record in patient care and clinic efficiency, honed at Three Crosses Regional Hospital. Expert in HIPAA compliance and clinical documentation, coupled with exceptional customer service skills. Enhanced patient referral coordination by 30%, demonstrating a strong ability to improve processes and patient satisfaction.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Three Crosses Regional Hospital
02.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
Mountainview Regional Medical Center
09.2012 - 02.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
Education
No Degree - Medical Assisting
Vista College
Las Cruces, NM06.2012
High School Diploma -
Las Cruces High School
Las Cruces, NM05.2004
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Direct Patient Care
- Clinical Documentation
- Procedure Assistance
- Electronic Health Records
- Electronic Medical Records
- CPR
- Insurance Verification
- OB/GYN procedures
Timeline
Medical Assistant
Three Crosses Regional Hospital
02.2022 - Current
Medical Assistant
Mountainview Regional Medical Center
09.2012 - 02.2022
No Degree - Medical Assisting
Vista College
High School Diploma -
Las Cruces High School
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