Carmen Roman
Old Greenwich,CT
Summary
Accomplished localization manager with a proven track record of managing localization efforts for large-scale complex launches with globally dispersed teams. Expert in building and managing international teams of market and language managers. Proficient in building and scaling end-to-end localization and internationalization programs.
Overview
21
21
years of professional experience
Work History
SENIOR LOCALIZATION MANAGER
LINKEDIN
02.2016 - 06.2022
- Drove high-visibility localization initiatives including localizing LinkedIn in new languages, launching a new redesigned UI, and leading the localization of Microsoft integrations
- Managed a team of 10 in-house Language Managers and Localization Project Managers, providing guidance and mentoring
- Lead migration of localization processes and content (engineering, marketing, help) from WorldServer to XTM
- Implemented different localization channels (internal language management team, freelance translators, LSPs) and asset prioritization (by content type and market) to make our centralized localization team scalable while providing high-quality localization.
LOCALIZATION MANAGER
LINKEDIN
02.2010 - 02.2016
- Drove localization of new products/features into existing languages as well as new language launches, leading to increased member and revenue growth
- Grew the team to 35 Language Managers and Testers, established localization processes and tools, onboarded new team members and established career paths in the localization track
- Managed end-to-end localization process, including kick-off meetings, localization, functional and linguistic testing and sign-off
- Engaged with all stakeholders – product, eng., content, i18n, QA, and regions – to ensure localization schedule synchronization with product release schedule and requirements
- Established L10n best practices, pool of resources and strategy to scale the team and provide cost-efficient and high-quality localization.
SPANISH LANGUAGE MANAGER
LINKEDIN
06.2008 - 02.2010
- Drove the launch of LinkedIn.com in Spanish (first language to launch), which set the i18n path and strategy for future language launches
- Responsible for the quality of the localized UI content, marketing campaigns, help and legal documentation
- Evaluated, recruited and managed freelance translators and LSPs to support growing localization volume
- Created and maintained terminology databases, TMs, style guides, QA checklists and test plans.
LOCALIZATION AND PRODUCT SPECIALIST
ASK.COM
03.2007 - 03.2008
- Enhanced localized product performance by conducting thorough market research, analyzing traffic data, testing relevance of search results and monitoring Spain site performance.
- Conducted all localization, QA and bug fixes of Spanish UI, static content, custom features, and downloadable applications.
LOCALIZATION PROJECT MANAGER
ACCLARO, INC.
12.2006 - 03.2007
- Managed localization projects, including quote creation, invoicing, budgeting and negotiating rates with resources
- Identified qualified translators, developed project plans, edited works, devised schedules and managed customer expectations.
SENIOR ACCOUNT MANAGER
LANGUAGEWORKS
12.2003 - 09.2006
- Boosted client satisfaction and achieved revenue goals by effectively managing the localization production team and establishing best practices and optimizing processes
- Supervised team of in-house and freelance resources and managed production to adhere to our ISO quality control process
- Developed market-specific collateral materials for European and Asian advertising, promotional and marketing campaigns.
SENIOR PROJECT MANAGER
TRANSLATIONS.COM
10.2001 - 12.2003
- Managed the full scope of localization projects from conception to completion, working cross-functionally
- Led successful project deliveries within scope, quality metrics, schedule and budget constrains by streamlining localization processes and implementing vendor feedback loop.
Education
Graduate Degree in Translation and Interpretation -
UNIVERSITY OF GRANADA (SPAIN)
Scholarship for Education Abroad Program -
UNIVERSITY OF CALIFORNIA, LOS ANGELES
Bachelor of Arts (B.A.), Education -
UNIVERSITY OF SEVILLE (SPAIN)
Skills
- Localization strategy
- Program/Project management
- Product quality
- Team building/management
- Operations management
Accomplishments
- Led LinkedIn’s localization efforts and managed the team through growth, IPO and acquisition by Microsoft.
- Spearheaded the assessment and migration between translation management systems at LinkedIn in order to establish a centralized localization framework and self-service portal for our partners.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Timeline
SENIOR LOCALIZATION MANAGER
LINKEDIN
02.2016 - 06.2022
LOCALIZATION MANAGER
LINKEDIN
02.2010 - 02.2016
SPANISH LANGUAGE MANAGER
LINKEDIN
06.2008 - 02.2010
LOCALIZATION AND PRODUCT SPECIALIST
ASK.COM
03.2007 - 03.2008
LOCALIZATION PROJECT MANAGER
ACCLARO, INC.
12.2006 - 03.2007
SENIOR ACCOUNT MANAGER
LANGUAGEWORKS
12.2003 - 09.2006
SENIOR PROJECT MANAGER
TRANSLATIONS.COM
10.2001 - 12.2003
Graduate Degree in Translation and Interpretation -
UNIVERSITY OF GRANADA (SPAIN)
Scholarship for Education Abroad Program -
UNIVERSITY OF CALIFORNIA, LOS ANGELES
Bachelor of Arts (B.A.), Education -
UNIVERSITY OF SEVILLE (SPAIN)