Carmen Romero
Sherman,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Bookkeeper
Creation Custom Cabinets
Sherman, Texas
11.2023 - Current
- Maintained and reconciled general ledger accounts.
- Processed accounts payable and receivable transactions.
- Conducted monthly bank reconciliations.
- Ensured accuracy in all accounting entries and records.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Prepared accurate financial reports each month by collecting, analyzing, and summarizing account information.
- Utilized accounting software to streamline bookkeeping processes, increasing efficiency.
- Reconciled bank statements to internal accounts monthly, identifying and resolving discrepancies.
Bookkeeper
Tower Electric
Sherman, TX
01.2022 - Current
- Maintained and reconciled general ledger accounts.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Processed accounts payable and receivable transactions.
- Conducted monthly bank reconciliations.
- Ensured accuracy in all accounting entries and records.
- Managed payroll processing for staff members.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
Office Billing Manager
JM ELECTRIC EMPIRE
Sherman, TX
01.2022 - Current
- Developed and implemented billing policies and procedures to ensure accuracy of invoices.
- Created monthly reports for upper management analyzing revenue trends, customer payment patterns, and billing discrepancies.
- Reviewed invoices for accuracy prior to distribution to customers.
- Performed daily review of all outstanding bills to identify overdue payments from clients.
Office Manager's Assistant
NR CONSTRUCTION
Sherman, TX
03.2021 - 10.2024
- Answered incoming calls and directed them appropriately.
- Composed memos, emails, letters, reports and other documents as requested by the Office Manager.
- Provided administrative support to the Office Manager including filing, photocopying, faxing, scanning and data entry tasks.
- Monitored progress of ongoing projects managed by the Office Manager.
- Tracked expenses incurred while executing special projects assigned by the Office Manager.
- Coordinated with vendors regarding purchase orders placed under supervision of the Office Manager.
- Processed payroll information accurately and submitted on time according to established procedures.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Administered payroll and maintained proper documentation of employee personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Responded to customer issues to provide immediate resolution and improve retention.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Composed, edited and typed complex memos and reports with job-related software.
- Bookkeeping
- Invoicing
- Utilities and other Bills payment processing
- Finantial reports created
- Bank accounts reconciliation
- Checks collection
Office Manager
HL Diamond Painting & Remodeling
Sherman, Texas
01.2019 - 03.2021
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Administered payroll and maintained proper documentation of employee personnel.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
Cashier
Michoacana Meat Market
Sherman, Tx.
03.2017 - 07.2017
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
Bank Teller
Banamex
Cuautepec, Mexico City
07.2011 - 01.2017
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Performed cash handling duties including counting currency, coins and checks.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Educated customers about different types of banking services available at the branch.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
- Provided assistance to other tellers during peak business hours as needed.
- Resolved customer disputes promptly in accordance with bank policies and procedures.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Welcomed customers and offered pleasant service during entire transaction.
- Reconciled cash and checks against computer records at end of shift.
- Explained bank services, financial products and applicable fees to customers.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
Education
MBA - Human Behavior And Lidership
Banamex University
Mexico City01-2017
BBA - Marketing
UAEH
Pachuca,Mexico01-2009
Skills
- Quickbooks
- Financial Recordkeeping
- Bookkeeping Software
- A/P and A/R
- General ledger maintenance
- Invoice Processing
- Financial Reporting
- Payroll Processing
- Bank Reconciliation
- Project Management
- Time tracking
- Account Reconciliation
- Spreadsheet tracking
Affiliations
- I love to spend time with family
- Enjoy dedicating time to learn new activities
- Love to walk in the park with my daughters and dogs
- I like to go to the gym
- Trying new healthy habits
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Bookkeeper
Creation Custom Cabinets
11.2023 - Current
Bookkeeper
Tower Electric
01.2022 - Current
Office Billing Manager
JM ELECTRIC EMPIRE
01.2022 - Current
Office Manager's Assistant
NR CONSTRUCTION
03.2021 - 10.2024
Office Manager
HL Diamond Painting & Remodeling
01.2019 - 03.2021
Cashier
Michoacana Meat Market
03.2017 - 07.2017
Bank Teller
Banamex
07.2011 - 01.2017
MBA - Human Behavior And Lidership
Banamex University
BBA - Marketing
UAEH
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